Care Solutions LTCG Interview Auto-Order Update

Coming soon: Care Solutions LTCG interview auto-order for ALL applications As we continue to make updates and improvements that enrich both client and agent experiences with OneAmerica®, we’re excited to announce an addition to our previously launched Care Solutions LTCG interview auto-order enhancement. In March we implemented this feature for all electronic applications (eApps). Beginning on May 22, 2020, the auto-order feature will also be implemented for non-eApps. Read below for more on how this enhancement simplifies and shortens the application process for both clients and agents, no matter which application process you choose!   What you need to know
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

An Update on Temporary Changes to Our Business Limits

COVID-19 Update: Temporary Changes to Our Business Limits As we continue to monitor the challenges of the COVID-19 pandemic, we remain committed to operating in an informed, responsible manner that upholds our commitment to maintaining financial strength. These decisions help ensure that we continue to be there for our customers when they need us the most. With that in mind, we believe it’s prudent to make a few temporary changes to our business limits. These changes only apply to business received after May 1. Our new guidelines are as follows: Care Solutions Business For Care Solutions, the temporary changes to
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

Digital Resources To Share Now

Here for You & Your Clients DIGITAL RESOURCES FOR YOU Times of uncertainty test our nation and our character. But in the calm and through the storm, we’re here to support you and your business. As our world steadies itself, let’s reassure your clients of your commitment to help protect their future. We are providing you messaging for producers and clients to view. The social media posts you find here will help you get a comforting message across, while promoting your business continuity and growth. The content reinforces that you are still available to meet and connect remotely. You can
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Changes to OneAmerica Annuity Care II

Coming on April 25: Key changes to Annuity Care II Continuation of Benefits rider OneAmerica® is committed to the asset-based long-term market and to offering products that bring value to both our agents and the clients we serve together. To ensure the longevity of our portfolio and the certainty of our ability to keep our promises to you and your clients, we must continually monitor market conditions, evaluate our pricing, and adjust as needed.   What’s changing As a result, we’ll be making two key changes to the Continuation of Benefit (COB) rider options on our Annuity Care II product,
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

COVID-19: Lapsed Policies and Grace Period Extensions

COVID-19: Lapsed Policies and Grace Period Extensions At OneAmerica, we believe in being there when our customers need us most. We recognize that due to the far-reaching effects of the COVID-19 pandemic, some life insurance policyowners currently may struggle to pay their premiums on time. To help those who have a real need during this time and to address the various state requests and directives, the following procedures are being implemented: For policies that have lapsed If a life insurance policy lapsed AFTER the policyowner’s resident state issued a moratorium on lapses, then: OneAmerica is automatically extending coverage on these
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

An Update on the Underwriting Impacts of COVID-19

What You Need to Know About the Underwriting Impacts of COVID-19 As we continue to adapt to meet the challenge of the COVID-19 pandemic, our priority is to be there for you and your new and existing clients. That means providing as much flexibility to our underwriting approach as possible, while protecting the financial futures of our in force policyholders. Securing paramedical services helps your clients have the best chance for receiving an offer from OneAmerica. Paramedical Services Though there has been some disruption, paramedical services are still widely available. Our two primary exam companies, ExamOne and APPS Paramedical Services,
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Categories: COVID-19, Industry News, Linked Benefit/Hybrids, and OneAmerica.

OneAmerica Care Solutions News

Supporting our partners and customers Our Response to COVID-19 We hope you and those closest to you are doing well as the COVID-19 outbreak continues to affect businesses and communities throughout the country and across the world. OneAmerica has long been in the business of helping individuals and businesses plan for the future and protect themselves during uncertain times, and this is no exception. As the outbreak of COVID-19 continues and knowing that this situation will continue to evolve over the coming weeks, we want to make sure you’re aware of the steps we’re taking to protect our associates, customers
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Anti-Money Laundering (AML) Refresher Training

As REQUIRED by federal regulation, all producers writing permanent life or annuity products must complete the Anti-Money Laundering (AML) training. Each producer that completed AML training prior to January 1, 2020 is required to complete AML renewal training by June 30, 2020. The renewal course is titled “Money Laundering and Cybercrime – Anti-Money Laundering for Insurance Review” will automatically be assigned by LIMRA and takes approximately 30 minutes to complete. Mutual of Omaha has contracted LIMRA to provide anti-money laundering training at no cost to you. Once you’ve completed the course, LIMRA will automatically send Mutual of Omaha a notification.
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

OneAmerica Care Solutions News

Enhancing your experience in 2020 Asset Care submission process: Two simple choices Our focus on enhancing your experience in 2020 continues with a fine-tuning of our Asset Care new business submission process. The new process is straightforward: After completing Part I of the application, agents will simply choose whether to ask the Part II medical questions or have our interview vendor complete these questions. Read on to get details about the path each choice will take you on and when this change will go into effect.   Your expanded OneAmerica Relationship Team Relationships are at the core of what we
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.

Introducing: Expanded Relationship Teams

Focusing on Relationships to Enhance Your Experience Relationships are at the core of OneAmerica®. We believe in personal service, and we believe in you. We care about your relationships with your clients. We hear and validate your feedback. That’s why we’re focusing on Enhancing Your Experience in 2020.   More Support for You The first enhancement is coming in January, with your Expanded Relationship Team. It’s a comprehensive crew, including Wholesalers, Account Relationship Management, Sales Development Partners, Case Managers, Underwriters, and New Business Processors. Each member is ready to embark on a relationship with you and support your business needs.
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Categories: Industry News, Linked Benefit/Hybrids, and OneAmerica.