Preparing for the Health Interview

Preparation is the key to a successful health interview. You just completed a long-term care application. Before you head out the door, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. In reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Sales Idea: Inflation Protection

There’s no one-size-fits-all long-term care insurance policy. Instead, you and your clients tailor a policy to meet their unique needs. That means they can select from a variety of optional benefits, like an inflation protection rider that allows policy benefits to grow over time. Historically, the cost of long-term care services has increased approximately 5 percent per year, and that trend is expected to continue. Adding an inflation protection rider is a good way to ensure the policy your clients purchase today provides adequate coverage 20 years down the road when they’re likely to need care. Read how it works
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

California Fair Claims Settlement Practices Regulation

The state of California requires that insurers communicate standards for the prompt handling of claims to all individuals that may be in contact with our customers and could receive notice of a claim. On an annual basis, the company’s Chief Compliance Officer must certify compliance with the California Fair Claims Settlement Practices regulations. Although you do not process claims, you play a very important role in supporting the Claims area to meet the standards set by California. This communication is intended to serve as a reminder of the California requirements, which state: Upon receiving notice of claim (written or oral)
Read More

Categories: Industry News and Mutual of Omaha (& Affiliates).