New Long Term Care (LTC) Customers to Receive Welcome Call

Beginning in July, LTC Customer Service is implementing a process of making an outbound call to new customers. The goals of this effort are the following: Welcome the new policyholder to Genworth — Help assist in answering any outstanding questions the customers may have about their policy. Set them up for processes such as Third Party Notifier (TPN), Electronic Funds Transfer (EFT), website registration, information them of HIPAA Authorizations, etc. — TPN and EFT setups can be done on Genworth.com. Registering on Genworth.com provides the customers with the opportunity to view policy values and other details right on the website
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Categories: Genworth, Industry News, and Long-Term Care.

The Value of Care Coordination

When a loved one needs help with everyday activities, families often have to act quickly. Faced with countless options to consider and immediate decisions to make, it’s not easy to know who to trust or where to turn for help. Care coordination services – a built-in benefit in Mutual of Omaha’s LTCi policies – provides the help these frazzled families need. Watch a training presentation to see how it benefits your clients. Click the image above or the link below: The Value of Care Coordination   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800)
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

United Security Assurance – Pre-Qualifications

Pre-Qualifications Email or Call YOUR Underwriting Team! Yes, I said YOUR underwriting team; we are here for you! United Security Assurance encourages you, our valued agents, to call the underwriting team with questions and/or information about your client before you take an application. This way, you will have a better idea of what they will qualify for and what insurance product to offer them. You have an awesome resource on the opposite end of your computer or phone — YOUR underwriting team. Email or call us with your client’s information and we can help you work through questions, as well
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Categories: Industry News and Long-Term Care.

“How Medicare Advantage Fuels Innovation in Care of Seriously Ill”

“How Medicare Advantage Fuels Innovation in Care of Seriously Ill,” by Christopher Cheney, Healio “Medicare Advantage is a hotbed of innovation in efforts to improve care for seriously ill patients, researchers say. ‘The financing structure of Medicare Advantage makes it a fertile testing ground for new payment and care delivery approaches, including value-based payment models,’ the researchers wrote in their report published this month by the Duke Margolis Center for Health Policy.” LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform): Score another one for MA vs. traditional Medicare, which not known for innovation. How Medicare Advantage
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Categories: Clippings, Industry News, and Long-Term Care.

“Senior living will grow at skilled care’s expense through 2021, report predicts”

“Senior living will grow at skilled care’s expense through 2021, report predicts,” by John O’Connor, McKnight’s Senior Living “Senior living operators can look forward to growth in the coming years, largely at the expense of their skilled-care competitors. So suggests a new report that sizes up the seniors housing and care sector. … The report also predicts that individuals will be responsible for more of their care costs in the coming years, as government funding sources decline. Out-of-pocket expenses will largely fill the growing void, along with private insurance to a lesser extent, the authors predict. The full report, which
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Categories: Clippings, Industry News, and Long-Term Care.

“Critical Illness Insurance Sales Rise: LIMRA”

“Critical Illness Insurance Sales Rise: LIMRA,” by Allison Bell, ThinkAdvisor “The U.S. market for a relatively new supplemental health product, critical illness insurance, continues to grow. Premiums from new sales of the product through voluntary benefits and worksite marketing programs increased to $627 million in 2017, up 15% from the 2016 total, according to LIMRA.” LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform): CI up while LTCI down. Any connection? Critical Illness Insurance Sales Rise: LIMRA #limra #goldencareagent
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Categories: Clippings, Industry News, and Long-Term Care.

MutualCare Solutions Latest Underwriting Guide Updates

The MutualCare Solutions Product and Underwriting Guide has been revised to provide you with the most updated information available. The following updates were effective on 7-16-18. Premium Allowances Correction (page 11): Moved “A minimum of five applications is required, must be initially submitted together” from Producer to Common Employer section Steps for Completing the Application, Step 1: General Information Update (page 51): Revised second sentence to “Be sure to tell the applicant that a Representative will call them to schedule a telephone interview or a face-to-face interview.” We have also updated the underwriting guidelines for PrEP medication as follows: 0-6
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

“What’s the Ideal Retirement Age? Here’s What Americans Think”

“What’s the Ideal Retirement Age? Here’s What Americans Think,” by Ginger Szala “The study found that, on average, Americans think the ideal age to retire is 61, and the right time to begin saving for retirement is 22. Women see the ideal age to retire as 62, while men see the right age as 60. Those who make less than $50,000 a year believe people should start saving for retirement at age 23, two years later than those who make more than that amount. Republicans think saving for retirement should start at age 20, while Democrats said 23.”” LTC Comment
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Categories: Clippings, Industry News, and Long-Term Care.

“Researchers find Alzheimer’s threat never diminishes; average survival confirmed 6 years”

“Researchers find Alzheimer’s threat never diminishes; average survival confirmed 6 years,” by Marty Stempniak, McKnight’s LTC News “First-ever studies are bringing new revelations about Alzheimer’s disease this week, as the Alzheimer’s Association hosts its 2018 International Conference in Chicago. Among them: Dementia survival time is short, regardless of the age at onset. … Aiming to better understand survival times of those diagnosed at a relatively young age, Amsterdam researchers poured over data for some 4,500 early-onset dementia patients in one memory clinic. They found that median survival time, across all age groups, was six years, hardly different from those older
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Categories: Clippings, Industry News, and Long-Term Care.

“Got Medicare Advantage? Prepare for New Perks — and New Questions”

“Got Medicare Advantage? Prepare for New Perks — and New Questions,” by Paula Span, New York Times “When Medicare’s open enrollment period begins on Oct. 15, the private insurers that underwrite Advantage plans — which already lure seniors with things traditional Medicare can’t cover, like eyeglasses, hearing aids and gym memberships — will be free to add a long list of new benefits. Among those the Centers for Medicare and Medicaid Services will now allow, if they’re deemed health-related: Adult day care programs. Home aides to help with activities of daily living, like bathing and dressing. Palliative care at home
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Categories: Clippings, Industry News, and Long-Term Care.