Earn An Elegant Getaway RITZ-CARLTON MONTREAL Quebec, Canada A Mutual of Omaha Incentive Trip for Long-Term Care (LTC) Producers It’s a new incentive travel opportunity just for LTCi producers. We’ll reward the top 10 LTCi producers of 2019 with a 4-day getaway to the Ritz-Carlton Montreal in June, 2020. Eligible business includes Mutual of Omaha’s traditional LTCi products – MutualCare® Secure Solution and MutualCare® Custom Solution. Qualification begins January 1st, so start planning your 2019 Sales Strategies now! View the Incentive Trip Flyer #goldencareagent #mutualofomaha
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Continuous Improvements to New Amazon Connect Phone System
In late November, we announced our new implementation of our Amazon Connect phone system for Life and Health Service and Claims. The Call Experience visual depicts the new experience. Overall, we have been pleased with the deployment of the new phone system and have received positive feedback. As with any change, we have also received constructive feedback. One of the major benefits of the Amazon Connect phone system is that we are able to quickly adjust the system and correct issues as they arise. Call Routing Improvements: The new system is designed to help facilitate our new operating model. Today
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New Email Notifications for Clients on Direct Bill
Beginning Thursday, December 13th, we will begin sending email notifications when a renewal premium is due for individual life and individual health customers on direct bill. There are three separate emails the customer may receive when the premium is due: An email notification 10 days prior to the premium due date. A reminder email notification 10 days after the premium due date. This reminder will only be sent if the payment has not been received. A final ‘Act Now’ email notification will be sent 5 days prior to the grace period ending. This final notification will only be sent if
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United Security Assurance – Changes in Family Dynamics
Changes in Family Dynamics = Changes in the need for Elder Care The lifespan in the United States is increasing with each census. This aging of the population has significant implications for work/family balance as an increasing number of working adults must provide elder care. Changes in demographics and social values have reduced the number of family members available to care for impaired elderly relatives for some of the following reasons: Increased life span: The population of the very old has been increasing, thus, their children, who are potential caregivers, are likely to also be old Delayed procreation: Combined with
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Good News | EFT Option Allows for Faster Payment of LTCi Claim Benefit
A New Option for LTCi Claim Payments Mutual of Omaha is introducing a new way for long-term care insurance clients to receive their benefits – electronic funds transfer! Benefit payments can now be sent via EFT to your client’s bank account, allowing them to receive claim payments faster. Notification of the new EFT option is currently being included with all long-term care insurance payments, and will be included in the LTCi claim paycket by year end. Click Here to learn more! Read Full Good News Article Questions? Call the GoldenCare Marketing
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REMINDER: Commissions: 1099-MISC 2018 Tax Information
Important information about 1099-MISC (miscellaneous income) tax forms: A 1099-MISC will be filed for each person who is paid at least $600 in commissions in 2018. This includes all product lines. Some payments are not required to be reported on this form, although they may be taxable to the recipient. For example, commissions paid to a corporation are not required to be reported via a 1099-MISC. Therefore, a 1099 MISC will not be created for corporations. Access your 1099-MISC statement faster by going paperless before December 31, 2018! 1099-MISC statements will be available electronically to all Producers currently receiving 1099-MISC
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Genworth, Industry News, and Long-Term Care.
REMINDER: December 19, 2018: Deadline for Long Term Care New Business Requirements
As the year comes to a close, to optimize your 2018 placed production, please keep in mind the year-end cutoff for new business is December 19, 2018. Genworth’s final commission cycle will be on December 28, 2018 for all Long Term Care Insurance. Requirements for Final Commission Payment All delivery requirements must be received by December 19, 2018 Delivery requirements received after December 19, 2018 may not be completed before the final commission cycle. Commission Payment Cycle Dates Genworth’s Final Commission payment will be processed December 28, 2018 Genworth will resume normal commission cycles on January 2, 2019 Production Bonus
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Genworth, Industry News, and Long-Term Care.
In-Force Rate Action Announcement: Alabama Trust Group Master Policy (Pre-PCS, PCS I, PCS II)
As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed. Alabama has now allowed the following increase for certificates issued under a group master policy issued in AK, AR, AZ, CT, DC, DE, GA, HI, ID, KY, MA, MI, MO, MS, MT, ND, OK, PA, SC, SD, TN, VA and WY. Product Series Increase for Policies with Limited Benefit Periods Increase for Policies with Lifetime Benefit Periods Pre-PCS 39% 72% PCS I 55% 72% PCS II
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Genworth, Industry News, and Long-Term Care.
Set Target Premium with MutualCare Solutions Software
When you are meeting with clients who have a desired premium in mind for long-term care coverage, we have a great tool to get you to that premium amount. Use the MutualCare Solutions software Set Target Premium feature. It allows you to enter the desired premium your clients want while building the benefits around the premium. When you open the software, look for this symbol. Now, enter the client’s state, age, gender, premium mode, inflation protection and elimination period. Once you hit Set Target Premium, you will enter the client’s desired premium. The monthly benefit will adjust to the targeted
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REMINDER: Omaha 2018 Holiday Closings and End-of-Year Pay Dates
Mutual of Omaha and its affiliates (United of Omaha, Companion Life Insurance Company, and United World) will be closed on the following days: Christmas Eve: Monday, December 24, 2018 Christmas Day: Tuesday, December 25, 2018 New Year’s Eve: Monday, December 31, 2018 New Year’s Day: Tuesday, January 1, 2019 From everyone at Mutual of Omaha, we wish you happy holidays and safe travels! The past pay cutoff in 2018 is December 28 for Life and December 27 for Health. This is the last pay cycle to be paid in 2018. Holiday Date Holiday Observed Life Cutoff (New issues &
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