GoldenCare Newsletter | August 27, 2018

In this GoldenCare Newsletter Edition From GoldenCare: Update Your Contracts The newest version of LTC CEO Office, Home and Internet Selling Tools Software is now available! Making a good decision on whether or not to own Long Term Care insurance depends upon receiving factual information on the subject. LTCCEO was developed to offer our clients the knowledge they need to make wise decisions. Find out how to get your copy here. Diversify your portfolio for greater sales success! Our new training schedule is posted!  Join us for complimentary product and sales training and receive a Continuing Education Voucher for each
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Categories: Genworth, GoldenCare News, Guarantee Trust Life, Industry News, Long-Term Care, Mutual of Omaha (& Affiliates), National Guardian Life, and United Security.

Reminder: Restricted Compensation for Long Term Care Insurance

Based on state regulations, Genworth uses the following guidelines to determine compensation on LTCI issued policies in certain states. Not a Replacement DE – Compensation shall not exceed 35% of the total premium paid for the policy. IN – Insurer shall pay for at least 6 years an annual commission for selling or servicing the policy. The amount of commission provided in years after the first year must be determined based on the premium charged for the LTCI policy during the first year. MI – Compensation must be level for the first 3 policy years. NY – First year compensation
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Categories: Genworth, Industry News, and Long-Term Care.

In-Force Rate Action Announcement: Florida (Pre-PCS, PCS I, PCS II, Choice 1)

As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed. Florida has now allowed the following increases: Florida Product Series Increase Percentage for Policies with Limited & Lifetime Benefit Periods Pre-PCS Issue ages 18-70  (Individual policies only): 77.2% phased  (21%, 21%, 21% cumulative) PCS I Issue ages 18-70  (Individual policies only): 98.1% phased  (25.6%, 25.6%, 25.6% cumulative) PCS II Issue ages 18-70  (Individual policies only): 98.1% phased  (25.6%, 25.6%, 25.6% cumulative) Choice 1 Issue ages 18-70 
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Categories: Genworth, Industry News, and Long-Term Care.

In-Force Rate Action Announcement: Florida (Privileged Choice® and Classic Select®)

As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed. Florida has now allowed the following increases: Florida Product Series Increase Percentage Privileged Choice and Classic Select Issue ages 18-70  (Individual policies only): 98.1% phased  (25.6%, 25.6%, 25.6% cumulative)  Premium increases for issue ages 71-79, and shared policies, have been approved but will be implemented at a later date. No increase for issue ages 80+.     This rate increase applies to Non-AARP policies only. Policyholder
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Categories: Genworth, Industry News, and Long-Term Care.

In-Force Rate Action Announcement: Arizona (Privileged Choice® and Classic Select®)

As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed. Arizona has now allowed the following increases: Arizona Product Series Increase Percentage Privileged Choice 17% Classic Select 17%     This rate increase applies to AARP® and Non-AARP policies. Communications Timeline Servicing agents will receive a list of their impacted policyholders in this state one week prior to the start of policyholder notifications. Policyholder notifications will begin September 4, 2018 and will continue throughout the next
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Categories: Genworth and Long-Term Care.

Web Adoption Efforts Targeted at Consumers

We have improved our consumer website, My Genworth, and will continue to make improvements throughout 2018. Consequently, we are embarking on a campaign to increase consumer web adoption and usage. Look for more communications about our enhancements and web adoption efforts throughout the year. Some website features include Submit a Document — Customers can upload completed forms, or other policy related documents, and submit them directly to Genworth electronically View Policy Details — Customers can view policy values and other details right on the website Download Correspondence — Customers who register online can see copies of correspondence related to their
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Categories: Genworth, Industry News, and Life Insurance.

In-Force Rate Action Announcement: New Jersey (Privileged Choice® and Classic Select®)

As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed. New Jersey has now allowed the following increases: New Jersey Product Series Increase Percentage Privileged Choice 8.68% phased 4.25%, 4.25% cumulative Classic Select 8.68% phased 4.25%, 4.25% cumulative     This rate increase applies to Non-AARP policies issued on or before 1/17/2006. Communications Timeline Servicing agents will receive a list of their impacted policyholders in this state one week prior to the start of policyholder notifications.
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Categories: Genworth, Industry News, and Long-Term Care.

GoldenCare Newsletter | August 14, 2018

In this GoldenCare Newsletter Edition From GoldenCare: Update Your Contracts The newest version of LTC CEO Office, Home and Internet Selling Tools Software is now available! Making a good decision on whether or not to own Long Term Care insurance depends upon receiving factual information on the subject. LTCCEO was developed to offer our clients the knowledge they need to make wise decisions. Find out how to get your copy here. Diversify your portfolio for greater sales success! Our new training schedule is posted!  Join us for complimentary product and sales training and receive a Continuing Education Voucher for each
Read More

Categories: Genworth, GoldenCare News, Guarantee Trust Life, Industry News, Long-Term Care, Mutual of Omaha (& Affiliates), National Guardian Life, and United Security.

Suppressing Personally Identifiable Information from Genworth Reporting

As part of our ongoing commitment and obligation to protect our customers and our distribution partners, we continue pursuing initiatives to improve the protection of our customer’s data and ensure we are complying with the Health Insurance Portability and Accountability Act (HIPAA), Gramm-Leach-Bliley Act and other consumer information protection acts and data security best practices. As part of that commitment, we are going to immediately begin suppressing Personally Identifiable Information (PII) in our recurring and ad-hoc reporting that are distributed to you. PII that will no longer be included in reports that Genworth sends to Distribution Partners includes the following:
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Categories: Genworth, Industry News, and Long-Term Care.

New Mexico Long-Term Care Insurance Training Requirements

Long-Term Care Insurance (LTCi) Training Requirements for New Mexico Producers Effective immediately, an individual may not sell, solicit, or negotiate long-term care insurance unless the individual is appropriately licensed and has completed a one-time long-term care training course. The individual must also complete ongoing training after the completion of the one-time long-term care training course. The one-time long-term care training course must not be less than 8 hours and the ongoing training must not be less than 4 hours ever 2-year continuing review period after the completion of the one-time long-term care training course. Producers licensed on or before February
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Categories: Genworth and Long-Term Care.