We appreciate the positive feedback we have received on the new Producer call flow that was introduced in late January. We are pleased to report that our Average Speed of Answer (ASA) has stabilized. In March, our ASA was 41 seconds. As a reminder, when calling customer service, simply answer the first question with “Producer” and then provide the product type you are calling on. Once you do this, you will be immediately transferred to the appropriate customer service team. Customer Call Flows We are continuing to work towards determining the best design for our customer call flows. The best
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Critical Advantage Rate Decrease for Existing Policyholders – OR, RI, VA, WV
Another group of states have approved the Critical Advantage rate decrease of 20% for current policyholders. Effective June 1, 2019, the following states have been approved: Oregon, Rhode Island, Virginia and West Virginia. Your current customers in these states will not have to do anything to get the new rates. Their premiums will be at the new 20% rate cut automatically starting on 06/01/2019. Here is what your clients can expect with the lower rates. Age Current Monthly Rate New Monthly Rates Monthly Savings Yearly Savings 35 $22.81 $18.25 $4.56 $54.72 45 $38.09 $30.48 $7.61 $91.32 55 $59.69 $47.75 $11.94
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Critical Advantage Underwriting Guide Updates
To ensure you always have the most accurate information available from us, the Critical Advantage underwriting guide has been updated with the following: Reminder: Dependent children 18 years of age and older will need to sign and date the MIB/HIPAA form for plans including children Expanded information on the ease of using the e-App to submit business Included more information on downloading and using the mobile quote app Under appealing an underwriting decision section, the following has been added: Three years of medical records are required if a health question is answered yes on the application and the client now
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Precision Care Fillable Postcard Now Available!
Looking for another way to inform clients about GTL’s revolutionary Precision CareTM Cancer Insurance? Download GTL’s new fillable postcard, type in your information and your client’s address, print it off, and you now have another way of reaching out to your clients! DOWNLOAD FILLABLE POSTCARD It doesn’t get much easier… just download, fill out and print! Precision Care Fillable Postcard Now Available! #goldencareagent #gtl #tgen
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Mobile Quotes Preference Features
On March 1, we updated the look of our Mobile Quoting tool – same easy-to-use app, but with a fresh new look. While you have more than likely seen the new look, you might not know about some of the app’s features that make it even easier for you to run quotes. Mobile Quotes Tips You have the ability to save your preferences within the app — making it even faster for you to quote the products you sell. You can select a default state and choose the order the products appear in the app. Once you set these preferences,
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Why Your Clients Need Cancer and Heart Attack and Stroke Coverage
The number of cancer and heart attack and stroke diagnoses is in the millions every year. Fortunately, surviving these diagnoses increases every year due to advances in treatment, but this also means increases in the cost of treatment. The Critical AdvantageSM portfolio includes coverage for both cancer and heart attack and stroke. The benefits can be used toward any cancer and heart attack and stroke expense, including medical bills, living expenses, and the cost of high deductibles. It allows your clients to focus on their treatment, not their finances. Check out and download this flyer that shows what you need
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GTL’s Precision Care Now Available in Michigan
Now available in Michigan! Available on Paper only — e-App coming soon! Covering the High Cost of Cancer is Good… Beating Cancer is Better. Guarantee Trust Life Insurance Company (GTL) has partnered with The Translational Genomics Research Institute (TGen), a nonprofit pioneer in genome sequencing and precision cancer treatment, to design a new and groundbreaking cancer insurance product. GTL’s Precision CareTM helps policyholders afford and have access to TGen’s world-class cancer physicians and genomic sequencing services for a more individualized and targeted approach to treating cancer. WATCH VIDEO VIEW WEBSITE ORDER SUPPLIES Looking to learn more
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When Medicare Supplement Insurance Isn’t Enough
Nearly everyone knows someone who has been affected by cancer or heart disease. And people who are 65 and older have a higher risk of contracting these conditions. Mutual of Omaha’s Critical Advantage Portfolio includes Cancer, and Heart Attack and Stroke policies. These policies have a lifetime coverage option that can be issued up to age 89. Benefits are paid upon first diagnosis of any covered condition and are paid directly to your client. Explain to your Med Supp clients how a Cancer and/or Heart Attack and Stroke policy will be a great compliment to their existing coverage. For more
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Watch a Special Message from TGen
What makes TGen’s research and GTL’s Precision CareTM Cancer Insurance stand apart? Watch a special message from TGen’s Chief Operations Officer. WATCH TGEN’S MESSAGE GTL’s New Precision CareTM is currently available for the following states. More coming soon! ORDER SUPPLIES Watch a Special Message from TGen #goldencareagent #gtl #tgen
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Precision Care Frequently Asked Questions
You’ve got questions… we’ve got answers! Read our frequently asked questions about GTL’s groundbreaking Precision CareTM Cancer Insurance. View Frequently Asked Questions GTL’s New Precision CareTM is currently available for the following states. More coming soon! ORDER SUPPLIES Precision Care Frequently Asked Questions #goldencareagent #gtl #tgen
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