To ensure you always have the most accurate information available from us, the Critical Advantage underwriting guide has been updated with the following:
- Reminder: Dependent children 18 years of age and older will need to sign and date the MIB/HIPAA form for plans including children
- Expanded information on the ease of using the e-App to submit business
- Included more information on downloading and using the mobile quote app
- Under appealing an underwriting decision section, the following has been added:
- Three years of medical records are required if a health question is answered yes on the application and the client now feels the answer should be no in order to be considered
- Added health.express@mutualofomaha.com address for underwriting prescreens and questions on pending applications
- Replaced state difference matrix with updated information
Check out the updated underwriting guide here. It’s available now for immediate download on SPA and forms and materials, or order through normal distribution channels.
If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.
Critical Advantage Underwriting Guide Updates
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