More states have approved the Critical Advantage rate decrease of 20% for current policyholders. Effective July 1, 2019, the following states will have the new lower rates: Arkansas, Indiana and Massachusetts. Your current customers in these states will not have to do anything to get the new rates. Their premiums will be at the new 20% rate cut automatically starting on 07/01/2019. Here is what your clients can expect with the lower rates. Age Current Monthly Rate New Monthly Rates Monthly Savings Yearly Savings 35 $22.81 $18.25 $4.56 $54.72 45 $38.09 $30.48 $7.61 $91.32 55 $59.69 $47.75 $11.94 $143.28 65
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Apple Users: Michigan Precision Care Now on the e-App!
Now available in Michigan for Apple devices! Available on Paper, Portal and e-App. UPDATE FOR APPLE DEVICES Covering the High Cost of Cancer is Good… Beating Cancer is Better. Guarantee Trust Life Insurance Company (GTL) has partnered with The Translational Genomics Research Institute (TGen), a nonprofit pioneer in genome sequencing and precision cancer treatment, to design a new and groundbreaking cancer insurance product. GTL’s Precision CareTM helps policyholders afford and have access to TGen’s world-class cancer physicians and genomic sequencing services for a more individualized and targeted approach to treating cancer. Watch Video View Website Order Supples On The
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GTL Launches Offline Quoting Windows 10 App!
The power of GTL’s mobile e-App is now available on your Windows 10 PC! Click here for a walkthrough on how to download Not sure if you have the Windows 10 operating system (OS) on your PC? Click here to find out. Important Things to Know No Microsoft account needed to download the e-App. After logging in once while connected to the internet, you can re-log in and quote offline without having to be connected to the internet for up to 90 days. You can download quotes to your desktop to print off or email to your clients. When
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Three Additional Call Centers Implement the New Amazon Connect Phone System
Beginning Wednesday, May 1, 2019, the following three call centers will transition to the new Amazon Connect phone system technology: Sales Support Producer Services Distribution Compensation These call centers will continue to use the same menus that exist today; therefore, we do not anticipate any changes to the level of service you will receive. We will closely monitor performance post-deployment and will be ready to make adjustments, if needed. What to Expect The only change you should expect is a change to the voice you will hear when you call in. You will still follow the same steps you
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Michigan Precision Care Now on the Android e-App!
Now available in Michigan for Android devices! Available on Paper, Portal and e-App (for Android only). Apple device availability coming soon. UPDATE FOR ANDROID Covering the High Cost of Cancer is Good… Beating Cancer is Better. Guarantee Trust Life Insurance Company (GTL) has partnered with The Translational Genomics Research Institute (TGen), a nonprofit pioneer in genome sequencing and precision cancer treatment, to design a new and groundbreaking cancer insurance product. GTL’s Precision CareTM helps policyholders afford and have access to TGen’s world-class cancer physicians and genomic sequencing services for a more individualized and targeted approach to treating cancer.
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GTL Launches Overhauled GTLink with Supply Ordering!
The redesigned GTLink is the new central hub to access everything you need! Check Out the New GTLink • Download/Order Forms • Watch Agent Training Videos • View Your Mailbox • View Recent Business • Access Consumer Marketing • View Your Commissions How to Access the New GTLink: Log in to GTL’s Agent Portal or the e-App on your mobile device Tap the new GTLink button on the home screen (If you have an Apple device, tap the blue GTLink button) Don’t have the GTL e-App? Download it now for your Apple or Android device! GTL Launches
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Update on the Critical Advantage Rate Decrease for New Applications – CO, FL, NY, UT
Great news! Colorado, Florida, New York, and Utah can offer the products in the Critical Advantage portfolio with a 20% rate cut starting May 1, 2019. Your clients will get the same great coverage for less money, which could mean more sales for you. Check out how much they can save below: Age New Monthly Rate Previous Monthly Rate Monthly Savings Yearly Savings 35 $18.25 $22.81 $4.56 $54.72 45 $30.48 $38.09 $7.61 $91.32 55 $47.75 $59.69 $11.94 $143.28 65 $69.35 $86.69 $17.34 $208.08 This example is a Cancer policy with a $30,000 benefit amount and lifetime coverage. Check out
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Amazon Connect Telephone System Update
We appreciate the positive feedback we have received on the new Producer call flow that was introduced in late January. We are pleased to report that our Average Speed of Answer (ASA) has stabilized. In March, our ASA was 41 seconds. As a reminder, when calling customer service, simply answer the first question with “Producer” and then provide the product type you are calling on. Once you do this, you will be immediately transferred to the appropriate customer service team. Customer Call Flows We are continuing to work towards determining the best design for our customer call flows. The best
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Critical Advantage Rate Decrease for Existing Policyholders – OR, RI, VA, WV
Another group of states have approved the Critical Advantage rate decrease of 20% for current policyholders. Effective June 1, 2019, the following states have been approved: Oregon, Rhode Island, Virginia and West Virginia. Your current customers in these states will not have to do anything to get the new rates. Their premiums will be at the new 20% rate cut automatically starting on 06/01/2019. Here is what your clients can expect with the lower rates. Age Current Monthly Rate New Monthly Rates Monthly Savings Yearly Savings 35 $22.81 $18.25 $4.56 $54.72 45 $38.09 $30.48 $7.61 $91.32 55 $59.69 $47.75 $11.94
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Critical Advantage Underwriting Guide Updates
To ensure you always have the most accurate information available from us, the Critical Advantage underwriting guide has been updated with the following: Reminder: Dependent children 18 years of age and older will need to sign and date the MIB/HIPAA form for plans including children Expanded information on the ease of using the e-App to submit business Included more information on downloading and using the mobile quote app Under appealing an underwriting decision section, the following has been added: Three years of medical records are required if a health question is answered yes on the application and the client now
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