“Helping families navigate healthcare maze may offer competitive advantage, experts advise,” by Elizabeth Leis Newman, McKnight’s Senior Living

“As assisted living operators look to the future, one strategy may depend on helping families navigate the ability to pay for care for their loved ones, housing experts said Tuesday. Many senior living communities originally promised adult children the idea of ‘we’ll care for Mom,’ said National Investment Center for Seniors Housing & Care CEO Robert Kramer. Today, Kramer advised that communities’ plans have ‘got to go way beyond that. It’s like a concierge service but we’re coordinating it.'” LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform): Part of that “concierge service” should be advising those
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Categories: Industry News and Long-Term Care.

“DOJ: UnitedHealth ignored beneficiary conditions to bilk Medicare,” by Emily Mongan, McKnight’s LTC News

“The DOJ’s complaint, filed Monday, argues that UnitedHealth disregarded information about Medicare Advantage beneficiaries’ conditions, which boosted the federal payments the insurer received. One particular instance described in the filing claims that UnitedHealth funded chart reviews conducted by provider HealthCare Partners in order to increase risk adjustment payments for Medicare beneficiaries.” LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform): When the private sector’s profit motive interacts with government’s often unrealistic expectations, problems frequently follow, whether fraud or good business practice the courts decide. DOJ: UnitedHealth ignored beneficiary conditions to bilk Medicare #goldencareagent
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Categories: Industry News and Medicare Supp./Adv..

GoldenCare Newsletter | May 8, 2017

In this GoldenCare Newsletter Edition From GoldenCare: Join us for brand new webinar topics including a brand new short-term Home Health Care product and special guest speakers. See our full list of hot topics. Partnership Reminder:  LTCi agents who took their initial 8 Hour Partnership Certification prior to May 2015, a 4 hour refresher course must be completed.  See the Newsletter for requirement details. Good News!  Our Spring 2017 GoldenCare Gazette is now available!  Get your copy in the Newsletter. From Mutual of Omaha: Omaha is currently experiencing a delay in the turnaround time for underwriting decisions.   More information is
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Categories: Genworth, GoldenCare News, Industry News, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Quick Tip: Quoting with MutualCare® Solutions Software

Scenario: You are running long-term care insurance quotes for a client using the Custom Solution plan with Mutual of Omaha. The MutualCare® Solutions software makes it easy… but you can’t quite get the quote to match a competitor’s. “Why does it show ‘3.1’ years? I want an even 3 years.” Quoting “apples to apples” – or as close as possible in today’s market – eliminates the need for an additional explanation, and makes the concept easier for your clients to understand. Did You Know: You can use the small down-arrow next to the Policy Limit field to select from numerous
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Categories: GoldenCare News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Omaha Guaranteed Universal Life Pricing Changes

It’s important that we continually review our product portfolio and make decisions that are in the long-term best interest of our policyholders and our distribution partners. Effective June 1, 2017, we will be updating our Guaranteed Universal Life (GUL) product pricing for new issue policies. These changes will help ensure the long-term viability of our inforce GUL portfolio and allow us to continue to deliver on the commitments we have made to our current policyholders. Our GUL product continues to provide clients with value – offering more flexibility for the future than any other fully-guaranteed universal life insurance product on
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Categories: Life Insurance and Mutual of Omaha (& Affiliates).

“LTC insurance isn’t dead, it’s just different,” by Steve Cain, BenefitsPRO

March 28, 2017 “We’ve learned that one constant in all of this industry change is that the need for long-term care planning is only growing.” One of my mentors always used to tell me, “The only constant in life is change.” That certainly holds true when it comes to both the individual and group long-term care insurance marketplaces. Not too long ago, numerous companies were offering voluntary and executive group LTC insurance to small, mid-size and large employers, usually offering guaranteed issue (GI) underwriting. Even groups with as few as three employees received simplified issue (SI) underwritten policies. Fast-forward to
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Categories: Industry News and National Guardian Life.

Opinion: “Zero is the new 10 percent,” by David A. Saltzman, ThinkAdvisor

March 7, 2017 “The point is, our industry is not changing. Repeat that please: Our industry is not changing. It is transforming, and transformation is a whole different thing from change.” Two travelers are on the same road, one heading east and one west. Halfway between two cities sits a wise man. The first traveler asks the wise man, “What is the next city like?” Rather than answering, the wise man asks: “What was the city you are coming from like?” The traveler replies that it was a great place with a terrific sense of community, where everyone helped their
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Categories: Industry News and National Guardian Life.

EssentialLTC Product Approved In Delaware

National Guardian Life Insurance Company (NGL) is pleased to announce that an additional state has approved their new long-term care insurance plan, EssentialLTC! As of May 30th, 2017, EssentialLTC will become available for sales in the state of Delaware! This is also the newest state to have approved Partnership status. Watch for additional announcements as more states approve the new EssentialLTC product, and begin approving Partnership status. #goldencareagent #ngl
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Categories: Long-Term Care and National Guardian Life.

Inflation Protection on MutualCare® Custom Solution

When your clients have a number in mind that they can spend on an LTCi, inflation protection can help you get to that desired premium. With a variety of inflation duration and inflation percentage options, it’s easy to make adjustments to arrive at an acceptable premium amount. With MutualCare Custom Solution, you get: Inflation duration options that include lifetime, 20 years, 15 years and 10 years Inflation percentage options that range from one percent to five percent in increments of .25 percent A MutualCare Custom Solution policy gives your clients the flexibility to explore a variety of different inflation protection
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Categories: Long-Term Care and Mutual of Omaha (& Affiliates).