Attention: insurance license scam alert We’ve received a notice from the Department of Insurance concerning an insurance license scam. We wanted to make you aware of this situation: Scam artists are identifying themselves (primarily by phone) as Department staff/investigators and notifying life insurance agents (i.e., the licensee) that they are under investigation, and that their license may be suspended or revoked, or that an arrest warrant has been issued in the licensee’s name. They will then request money to “resolve the problem.” If you suspect any fraud, please call the main line of the Department of Insurance. Please stay vigilant
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Two quick housekeeping reminders! Save these important phone numbers for Lumico support Agency Services and eApp Support: 833-866-9741 Licensing and Supplies: 855-972-2782 Claims, Underwriting, New Business, Commissions and Customer Service: 855-774-4491 Ensure paper apps are submitted in good order We want to make sure that you’re submitting guaranteed issue and fully underwritten Med Supp paper applications in good order. When submitting these apps, please complete and include the Authorization for Release of Personal and Medical Information form. This will help ensure a successful submission and not delay processing time.   Thank you! Lumico Team   Lumico — Insurance Made Clear.
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Exciting Med Supp news! AEP is just a month away, but we’ve got some exciting news to share now! Starting today, you can submit paper apps for Med Supp with 1/1/22 effective dates. For paper: submit apps dated 9/15/21 with 1/1/22 effective dates. For e-App: submit apps dated 10/1/21 with 1/1/22 effective dates. Lumico Medigap Solutions can help your clients lower their out-of-pocket costs, with features that attract sales and boost your bottom line. Log in to Lumico Agent Center today!   Thank you! Lumico Team   Lumico — Insurance Made Clear.   #goldencareagent #lumico
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Discontinuation of new Lumico Med Supp business in North Carolina Effective November 1, 2021, acceptance of new Med Supp applications (Plans A, F, G and N) underwritten by Lumico Life Insurance Company in the state of North Carolina (NC) will be discontinued. Commissions of your in-force Lumico Med Supp policies will not be affected. How can Lumico Medigap Solutions help your clients? Lumico’s sister company, Elips Life Insurance Company, offers affordable Med Supp plans (A, F, G, N and High Deductible Plan G) in the state of NC, using the marketing brand Lumico Medigap Solutions. Designed to help you retain
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Agency services support line updates Every day, we’re committed to finding new ways to create a great Lumico experience for our partners. With this in mind, we’re excited to offer added support for both life and health inquiries via phone and email. Phone: 833-866-9741 (prompts for life and Med Supp now available) 9am – 6 pm ET Email: Life: Agency_Services@iptiQ.com Med Supp: Lumico_AgencyServices@iptiQ.com We hope you find this extended level of customer service valuable to your business. Thank you for your partnership! Lumico Team   Lumico — Insurance Made Clear.   #goldencareagent #lumico
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Update your contact info in Lumico Agent Center Next Week, when you log into Lumico Agent Center, you will notice a pop-up requesting that you update your contact information. This will help ensure you continue to receive important notifications. When prompted, please provide: A personal email address that you have access to (not a shared inbox); and Your mobile phone number. Once you have completed this request, you will no longer see the pop-up. If you have any questions, please call 833-866-9741 — Lumico Medigap Solutions Team. Lumico Agent Center   Thank you, Lumico Team   Lumico — Insurance Made
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Lumico log-in authentication errors We are currently experiencing an issue with our authentication process, which is preventing agents from logging in to Lumico Agent Center and Lumico’s e-App. We will let you know when the issue is resolved. Thank you, Lumico Team   Lumico — Insurance Made Clear.   #goldencareagent #lumico
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