REMINDER: Omaha 2018 Holiday Closings and End-of-Year Pay Dates

Mutual of Omaha and its affiliates (United of Omaha, Companion Life Insurance Company, and United World) will be closed on the following days: Christmas Eve: Monday, December 24, 2018 Christmas Day: Tuesday, December 25, 2018 New Year’s Eve: Monday, December 31, 2018 New Year’s Day: Tuesday, January 1, 2019 From everyone at Mutual of Omaha, we wish you happy holidays and safe travels!   The past pay cutoff in 2018 is December 28 for Life and December 27 for Health. This is the last pay cycle to be paid in 2018. Holiday Date Holiday Observed Life Cutoff (New issues &
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Categories: Critical Illness, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).

Right Up Your Alley: New Term Life Answers Rates

Effective December 1, 2018, we knocked down our Term Life Answers rates AND reduced our monthly modal factor to .086 – saving your clients money on their monthly premium payments. Here’s where you can score big: 10-year Term, Preferred Plus and Preferred Nontobacco Ages 45-60 Face amounts of $250,000, $500,000 and $1,000,000 Male and Female Plus, we still have some of the most competitive features in the industry: Top Accelerated Death Benefit for Terminal Illness rider features up to $1,000,000 No-cost Waiver of Premium for Unemployment rider Leading conversion opportunities prior to age 75 Competitive Fit underwriting credits to keep
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Common Questions on Automated Underwriting

On November 17, we launched Automated Underwriting, our new ‘instant decision’ tool for Living Promise e-Applications. There are a few common questions being asked, so we thought we’d clarify a few things for you. After I start the HIPAA signature process, why can’t I change the client’s personal information? Part of the security protocol for the e-signature is to ensure all fields are locked and cannot be changed. This includes the client information input in the “Personal Information” and “Insurance History” questions. It is important to make sure all information is accurate before moving to the next screen. Why can’t
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

IUL Historical Performance Flyers: Available on SPA

At Mutual of Omaha, our goal is to be as transparent as possible in our IUL renewal rate setting process. That’s why we continue to provide you with our historical index interest rates, as well as our renewal participation rates and caps in our Income Advantage Historical Rates Flyer and our Life Protection Advantage Historical Rates Flyer. These flyers are updated monthly and can be found on the Sales Professional Access website. Just go to the Indexed UL product page and you will find a link to the flyers within the product details columns. For even more information on our
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Start a Conversation About Life Insurance

Have you tried using our Life Insurance for Living brochure? It’s a simple, conversational piece dedicated to exploring life insurance needs for prospects and clients. And, it’s also available in Spanish. View the English version View the Spanish version Contact Mutual of Omaha’s Sales Support Team at 1-800-693-6083 to order your supply today.   Start a Conversation About Life Insurance   #goldencareagent #mutualofomaha
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Automated Underwriting for Living Promise is Here

As of Saturday, November 17, 2018, Automated Underwriting, our ‘instant decision’ for Living Promise (Final Expense) e-Applications, is live in iPipeline. The Automated Underwriting tool automatically runs in the background on all Living Promise e-Apps while the underwriting questions are being asked. At the end of the process you will have one of the following decisions: Approved (with Level benefit) Approved (with Graded benefit) Referred to Underwriting (you or your client will be contacted for more information) Declined Get Trained on the Updated e-App We have two, Producer-Use Only, training videos available — one for in-person signatures and one for
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

We’ve Extended Our Initial Draft Deferred Payment Date

Life Insurance As of November 17, 2018, we extended our initial draft deferred payments option from 30 days to 35 days. This can help your clients who are trying to align their life insurance premium payments with their Social Security deposit. If you have questions, please contact your Mutual of Omaha Sales Director or Account Executive.   We’ve Extended Our Initial Draft Deferred Payment Date   #goldencareagent #mutualofomaha
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

Policy Delivery Receipt Requirements

Change to Virginia Delivery Receipt Process We wanted to inform you about a recent change to the delivery receipt process in Virginia:  If the delivery receipt is not returned within 30 days, a letter, a copy of the delivery receipt and a postage paid envelope will be sent directly to the customer requesting the delivery receipt be signed and returned to United of Omaha. This process applies to policies that were originally sent directly to the client via the United States Postal Service and policies originally mailed to the agent.   States Requiring Delivery Receipts As a reminder, a signed
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

New Amazon Connect Experience for Individual Service and Claims

We are excited to announce that we will deploy a new contact experience leveraging Amazon Connect in our Individual Life and Health Operations and Individual Life and Cancer/Hospital Claims call centers the evening of Wednesday, November 28th. When customers or agents place a call to these call centers starting Thursday, November 29, 2018, they will hear the new Amazon Connect experience. The number they call in to will not change, only the experience will change. We encourage you to share this information with your customers.   Here’s How it Works: The New Call Flow Experience document depicts the new call
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Categories: Critical Illness, Dental, Disability Income Insurance, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).