Our Income Advantage IUL and Life Protection Advantage IUL policies now offer a Long-Term Care Rider in addition to an Accelerated Death Benefit for Chronic Illness Rider. In some cases, it may benefit your clients to choose both riders. Although both riders can’t be added to the same policy, your clients have the option to split a larger policy into two. And, only one application is needed – you just need to include instructions on the application regarding the client’s intent to split the policy. Take a look at the sales idea flyer to see a case study that shows
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Disaster Relief Notification: Federal Government Shutdown
Mutual of Omaha is committed to working with your customers amidst the government shutdown. Grace periods for affected customers are being extended for an additional 30 days, and all requests are being handled on a rush basis. If you have any questions regarding this or any other Mutual of Omaha service, please reach out to our customer service team at 800-775-6000. Disaster Relief Notification: Federal Government Shutdown #goldencareagent #mutualofomaha
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Introducing a New Producer Call Flow Using the Amazon Connect Phone System
In last week’s article, Enhancements to the New Amazon Connect Phone System, we announced an enhancement was underway that would give producers a more direct route to customer service. This new producer call flow has been implemented. Your path through the phone system now consists of only two questions. In the new experience, all callers will all be asked the same first question: ‘Please tell us if you are a policyowner, a provider, or a producer.’ You will answer with ‘Producer’. You will then be asked ‘What type of policy are you calling about?” From there, you will be routed
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Improvements to Fully-Underwritten Underwriting Requirements
We have recently improved our underwriting requirements, making it even easier for your clients to get the coverage they need. Effective January 1, 2019: We removed the NT-Pro BNP and EKG requirements for certain ages and face amounts. We are no longer requiring MD exams. Clients who previously needed to complete an MD exam will now only need a Paramed exam. Our Life Underwriting Guidelines booklet and LTC Rider Information and Underwriting Guide have been updated with the new requirements. These new guides can be ordered through your normal supply channels. We appreciate your business and are committed to providing
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Western & Southern Financial Group Acquisition and Baby Logo
TRADEMARK USAGE FOR GERBER LIFE INSURANCE AND BABY LOGO As you know, Gerber Life Insurance Company was acquired by Western & Southern Financial Group, effective December 31, 2018. As part of the acquisition, Western & Southern entered into a formal trademark license agreement with Société des Produits Nestlé S.A. and Gerber Products Company for the right to use the name Gerber Life and the iconic Gerber baby logo. As stated in your Agent Agreement and the Compliance Manual, you must obtain prior permission and consent from Gerber Life Insurance Company on any materials you might create that contain the Gerber
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The New LTC Rider is Now Approved in Montana
On February 1, agents selling in Montana will now have an additional option to help meet clients’ long-term care planning needs. The new Long-Term Care Rider will be available for you on our Income Advantage and Life Protection Advantage Indexed Universal Life (IUL) insurance policies. The LTC Rider provides: Benefits for Nursing Home, Assisted Living, Home Health Care and Adult Day Care Maximum total benefits up to 100% of the initial specified death benefit 1%, 2% or 4% monthly acceleration percentages One-time, 90 calendar-day elimination period Automatic issue of the Chronic Illness Rider if the client doesn’t qualify for the
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IUL Performance in the Current Markets
We always like to see clients’ policies being credited at their cap rates; however, in a down market we also like to see that your clients are protected. Down markets are often where the value proposition of an IUL product is truly revealed – they show how your client can not only experience upside potential, but also have downside protection. Our client-approved historical performance flyers for Income Advantage IUL and Life Protection Advantage IUL show how clients have received credits when the S&P 500 has been up (equivalent to the cap rate in most months), and now based on December
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IUL Max Illustrated Rate Change
Effective February 1, 2019, the IUL maximum illustrated rates in WinFlex Web will increase as follows: Income Advantage IUL: 100% Participation Rate with 11.50% Cap: Increasing from 6.76% to 6.80% 140% Participation Rate with 8.50% Cap: Increasing from 5.59% to 5.62% 65% Participation Rate with No Cap: Increasing from 6.76% to 6.80% Life Protection Advantage IUL: 100% Participation Rate with 9.50% Cap: Increasing from 5.85% to 5.89% 140% Participation Rate with 7.50% Cap: Increasing from 5.00% to 5.02% 55% Participation Rate with No Cap: Increasing from 5.85% to 5.89% Please note, only the maximum illustrated rate is changing. The IUL
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Enhancements to the New Amazon Connect Phone System
In late November, we announced our new implementation of our Amazon Connect phone system for Life and Health Service and Claims. The Call Experience visual depicts the new experience. Our producers and customers are very important to us, and we sincerely appreciate the feedback you have provided throughout the transition to our new phone system. We continue to make improvements based on your feedback and are working to correct issues as they arise. We are also reallocating resources and hiring additional associates in some areas to improve wait times. We are confident that as we work to smooth out the
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Our LTC Rider Helps Clients Maximize Their Benefits
When the need for long-term care arises, your clients’ primary concerns will be protecting their assets and preserving their independence. Our LTC Rider on Income Advantage IUL and Life Protection Advantage IUL helps your clients to do just that. We offer benefit payment options of 1%, 2% and even as high as 4% on face amounts up to $1.25 million. This allows your clients to purchase up to $50,000 in monthly LTC Rider benefits. And what’s even better, your clients are protected by a company with a proven track record. Mutual of Omaha has offered traditional LTCi for over 30
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