Aetna: New Provider Lookup Hotline

Need assistance looking up providers? Call our new provider lookup hotline! Great news! You can now call a new Medicare provider lookup hotline for help looking up providers during the busy AEP selling season: 1-844-375-2394. This hotline is for ready-to-sell brokers only and is available now through December 7. Representatives are available 7 a.m. to 7 p.m. CST. What’s the goal: The goal is to help you get provider information quickly, and to help ensure your clients know if their providers participate in our Aetna Medicare provider network. Who can participate: YOU! We’re inviting all ready-to-sell agents to use this
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Categories: Aetna, Industry News, and Medicare Supp./Adv..

Aetna: A Note…

Thank you for your great effort in AEP A note from Aetna Individual Medicare Sales Aetna has been the subject of significant media coverage over the past few days. We appreciate and understand that it has generated great interest to industry observers, investors and others. It is our policy not to comment on rumors or speculation. We can’t control rumors but we can steadfastly focus on those we serve. The fact is, Aetna has a long-standing track record of supporting our trusted Medicare advisor/broker distribution channels. We will continue to deliver on the commitments we make. Our focus is to
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Categories: Aetna and Medicare Supp./Adv..

New for 2018 Aetna MA/MAPD plans- Resources For Living

Resources For Living® program Help your clients find resources and services in their community Resources For Living is a unique, exciting program exclusively for your Aetna and Coventry MA/MAPD clients. It’s a complimentary research and referral service that connects members and caregivers with local resources, services and activities that can help meet their needs. It’s available on all MA/MAPD plans starting January 1, 2018. If you’d like to learn more about this program, please download our Resources For Living flyer. You can also login to the Medicare Marketing Studio to download a customizable flyer to share with clients.   New
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Categories: Aetna and Medicare Supp./Adv..

Aetna: 2018 Star Ratings & Medicare News

Aetna once again outperforms industry average in latest Medicare star ratings Aetna’s Medicare Advantage Prescription Drug (MAPD) plans have once again received higher than average ratings from the Centers for Medicare and Medicaid Services (CMS) in the annual Star Ratings. Aetna’s MAPD plans earned an overall weighted average rating of 4.0 out of 5.0 stars. 87% of Aetna’s Medicare members are enrolled in plans rated 4.0 stars or higher — the highest percentage among publicly traded companies.* We’re offering Individual Medicare plans in 991 counties across the country in 2018. 91% of these counties will have a plan offering rated
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Categories: Aetna and Medicare Supp./Adv..

Compliance: AETNA – COVENTRY — NPN on all Medicare Enrollments Sept 1

Use your NPN on all Medicare enrollments starting September 1 Starting September 1, you must use your National Producer Number (NPN) when submitting enrollment applications for Aetna and Coventry Individual Medicare products (MA/MAPD, PDP). We’re discontinuing use of the Coventry Agents Writing Number (AWN). Here’s what to expect You must use your NPN on all Aetna and Coventry MA/MAPD and PDP enrollments starting September 1. An NPN is required for all producers to receive credit. You can look up your NPN at https://www.nipr.com/pacNpnSearch.htm. Even though 2017 Coventry enrollment forms reference the AWN, you must start using your NPN on all
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Categories: Aetna and Medicare Supp./Adv..

Aetna Moves To Just-In-Time Appointment In 35 States

FYI: We’re moving to just-in-time appointment in select states Starting July 14, we’re moving to just-in-time appointment for MA/MAPD and PDP producers in 35 states: AK, AR, CA, CT, DC, DE, FL, GA, HI, IA, ID, KS, MA, MD, ME, MI, MN, MO, MS, NC, ND, NE, NH, NJ, NM, NV, NY, OK, SC, SD, TN, TX, VA, WV and WY. Through the just-in-time appointment process, we’ll wait to request appointment for agents until they submit their first enrollment application to us (i.e., “just in time”). The change will be invisible for agents and will not affect their contracting or
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Categories: Aetna and Medicare Supp./Adv..

Aetna: Review the ready-to-sell requirements for 2018 plans

Review what you’ll need to do to become “ready to sell” our 2018 plans To become “ready to sell” our 2018 Aetna and Coventry Individual MA/MAPD and PDP products and receive commissions, you’ll need to complete several requirements prior to marketing or selling: CERTIFICATION: You’ll need to successfully complete 2018 Aetna Individual Medicare annual certification. Available starting July 11. **New agents: To help you achieve ready-to-sell status faster, we recommend you complete your 2018 certification before you submit your contract package to us through nomoreforms. CONTRACTING: New agents: Agents who haven’t contracted with us to sell our Individual Medicare products
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Categories: Aetna and Medicare Supp./Adv..

Aetna: 2018 Certification kicks off July 11

Starting July 11, you can complete the 2018 annual certification process for Aetna and Coventry Individual Medicare products (MA/MAPD, PDP). What’s required to sell 2018 MA/MAPD and PDP plans You must successfully complete the Aetna Individual Medicare annual certification process and meet all contracting requirements prior to marketing or selling Aetna or Coventry Individual Medicare products (MA/MAPD and PDP) during the Annual Election Period for January 1 effective dates and throughout the year. Uplines and principals must be fully licensed, appointed and certified in all states and markets where their downline agents or employees intend to sell. What’s required to
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Categories: Aetna and Medicare Supp./Adv..

Your prospects are online. Why not enroll them online too?

You’ve downloaded the Ascend Virtual Sales Office app. Now it’s time to get started. With the Ascend app you can enroll MA/MAPD and PDP prospects electronically. With the app, you can: • Shorten the sales cycle • Eliminate paperwork and hold more appointments • Reduce application errors • Quickly access resources all in one place • Record your meetings and sales presentations   So you’ve downloaded the app. Now what? Here are few tools you can review to start using the Ascend app today: training video, Ascend to do list and the Aetna Ascend user guide. Still have questions about
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Categories: Aetna, Industry News, and Medicare Supp./Adv..

Best practice: Use the Ascend Virtual Sales Office app to submit enrollments

Run your office from anywhere, and submit applications for MA/MAPD and PDP plans electronically, using the Ascend Virtual Sales Office app. Ascend allows you to save time, prevent errors, and eliminate all the paperwork that bogs down your schedule. Through the app, you can also use our new e-kit option, which is another easy way to grow your business. To request the Ascend app, just login to Producer World, click “request access” and then complete a short registration form.   #goldencareagent #aetna
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Categories: Aetna, Industry News, and Medicare Supp./Adv..