Great News! OmniFlex™ STC Now Available In Oregon & Rhode Island!

ManhattanLife is pleased to announce the launch of the OmniFlex™ Short-Term Care insurance plan in two additional states. As of Tuesday, December 5th, Oregon became available for quoting and enrollment through the Agent Resource Center (ARC), on ManhattanDirect 2.0. As of Tuesday, December 12th, Rhode Island became available for quoting and enrollment. Marketing materials are also available to download through ARC, via Downloads, Product Downloads, “Search by Product,” and choosing Short-Term Care. Click below for the updated OmniFlex State Availability map: OmniFlex State Availability     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

Home Health Care Select Now Available in Ohio

ManhattanLife is pleased to announce that the footprint of their Home Health Care Select plan continues to grow! The enhanced plan is now available in Ohio! Below is an updated state availability map.   HHC Select State Availability     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

ManhattanLife FAQs Answered

Q: How is the Restoration of Benefits being administered? A: After receiving facility care, or home health care benefits, if the insured has not received any benefits for 180 days, we will restore their benefit period to its original benefit period. This restoration of benefits is regardless of whether or not the insured has used their entire benefit period. The insured would still be subject to the lifetime maximum benefit period outlined in the policy.     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

Technical Issues ManhattanDirect 2.0

Please be aware that ManhattanLife is experiencing intermittent outages with ManhattanDirect 2.0. Their teams are working to correct this issue as soon as possible and apologize for any inconvenience. If you need immediate assistance or require a paper application, please contact GoldenCare at 800-842-7799. We appreciate your patience.     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

Home Health Care Select Now Available in North Dakota

ManhattanLife is pleased to announce that the footprint of their Home Health Care Select plan continues to grow! The enhanced plan is now available in North Dakota! Below is an updated state availability map.   HHC Select State Availability     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

ManhattanLife FAQs Answered

Q: Why does the status for initial applications submitted by new agent’s read “Pending Agent appointment”? A: When new agents submit their 1st application, this is when the background check will be initiated. Background checks usually take 3-5 business days depending on the state. Rest assured, your applications are still being processed while we wait on the background check. Once the background check is completed, an update will occur in the ARC Agent Resource Center. Please remember there is a 24HR Business Day delay from the main system to the ARC System.     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

ManhattanLife FAQs Answered

Q: Can insured’s use their OmniFlex STC while in a foreign country? A: No. Per the Policy Limitations and Exclusions, confinement, treatment, or care received outside of the United States except for prescription drugs received in Canada are not covered.     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

New ManhattanDirect 2.0 Payment Selection Walkthrough

We have exciting news to share! The payment section of ManhattanDirect 2.0 has been updated to allow for greater flexibility of payment options during the enrollment process. The steps are outlined below. Upon reaching the ‘Payment’ tab during the enrollment process, you will be greeted with a fresh new payment view. Here, you have the power to preview the rates for the products you have chosen by simply adjusting the ‘Payment Method’ and ‘Billing Frequency’ options. To do so, simply click on the arrow located on the right side of the label, which will reveal a drop-down menu. After you
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Categories: Industry News, Manhattan Life, and Short-Term Care.

Home Health Care Select Expands to 2 Additional States

ManhattanLife is pleased to announce that the footprint of their Home Health Care Select plan continues to grow! The enhanced plan is now available in Tennessee & Rhode Island. Below is an updated state availability map.   HHC Select State Availability     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.

Great News! OmniFlex™ STC Now Available In Indiana!

ManhattanLife is pleased to announce the launch of the OmniFlex™ Short-Term Care insurance plan in the state of Indiana. As of Wednesday, October 4th, Indiana is available for quoting and enrollment through the Agent Resource Center (ARC), on ManhattanDirect 2.0. Marketing materials are also available to download through ARC, via Downloads, Product Downloads, “Search by Product,” and choosing Short-Term Care. Click below for the updated OmniFlex State Availability map: OmniFlex State Availability     #goldencareagent #manhattanlife #mac
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Categories: Industry News, Manhattan Life, and Short-Term Care.