URGENT! Critical Update for GTL’s e-App!

Update Your i-Pad and Android Applications! In our continued effort to offer the best user experience, on August 20, 2017, we launched some improvements to our iPad and Android applications. It is critical for you to update your app prior to starting a new business application. Please update the e-App from the App Store or Google Play for your Apple or Android devices. Contact GTL’s Sales Support with any questions at 1-800-323-6907 or agency@gtlic.com. URGENT! Critical Update for GTL’s e-App!   #goldencareagent #gtl
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Categories: Critical Illness, Guarantee Trust Life, Hospital Indemnity Plan, Industry News, Medicare Supp./Adv., and Short-Term Care.

In-Force Rate Action Announcement: New Jersey (Privileged Choice® and Classic Select®)

As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed. Alabama has now allowed the following increase for New Jersey certificates issued under a group master policy issued to a trust in Alabama: New Jersey Product Series Increase Percentage Privileged Choice 12.8% Classic Select 12.8%     This rate increase was filed and approved in accordance with the laws and regulations of Alabama in which these certificates were issued. The New Jersey Department of Banking and
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Categories: Genworth, Industry News, and Long-Term Care.

In-Force Rate Action Announcement: Alabama (Privileged Choice® and Classic Select®)

As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed. In September 2013, we began seeking premium increases on certain Privileged Choice and Classic Select policies sold between 2003 and 2012. Subsequently, we received approval for, and implemented, a 12.8% premium increase in Alabama. At the time, a larger increase was justified, based on projected experience, but rate stability requirements prevented us from requesting the fully justified amount. In 2016, we began requesting the full amount
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Categories: Genworth, Industry News, and Long-Term Care.

New Policy for Reducing & Removing the Benefit Increase Option (BIO)

Starting August 21, 2017 new procedures will take effect for long term care insurance policyholders who wish to reduce their Benefit Increase Option (BIO) to an available level or remove their BIO entirely. For all policies issued prior to October 1, 2007: New:  If reducing BIO: We will allow policyholders to retain their increased daily benefit amount (DBA). The new premium is calculated using original issue age, policy effective date and a new starting DBA that would have been required with the reduced BIO percentage to reach the policyholder’s current increased DBA. No Change:  If removing BIO: We will allow
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Categories: Genworth, Industry News, and Long-Term Care.

e-Application e-Signature Process Update

As we update our e-App screens we want to make you aware of any changes to your normal process. Here is what has changed for all products, except Term Life Answers: When you are email e-Signing an application you will need to access the case and use the e-Sign function located under Case Actions. Here is what has changed for Term Life Answers: When you are email e-Signing a TLA application you will need to access the case and click into the application. There will not be a link in the email you receive. For TLA applications, an unexpected transition
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Categories: Life Insurance and Mutual of Omaha (& Affiliates).

Life Insurance Awareness Month is Almost Here

Throughout September, advertising for Life Insurance Awareness Month will appear in several national media, so that makes it a perfect time for you to contact clients to perform a review of their life insurance coverage. To assist you in your efforts, here are a few key pieces to help start the life insurance conversation. They include: A Life Insurance Awareness Month postcard for you to send clients and prospects, emphasizing the importance of life insurance Life Insurance for Living for you to illustrate the many ways life insurance can protect people. A Spanish version of this brochure is also available
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Categories: Industry News, Life Insurance, and Mutual of Omaha (& Affiliates).

LTC Claims Materials Now Available

If clients go on claim, there is a good chance they may be calling you for help. Here are some materials that will help you and your client through the claims process. Agent Guide – Enhance your knowledge about the LTCI claims process. Point-of-Sale-Brochure – Show prospective clients how the policy they’re considering will work at claim time. Available in all states except FL. Policyholder Guide – Give to policyholders who contact you to initiate a claim. Agent Training Presentation – View a short presentation that steps through the claims process. These pieces are available for order through your normal
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Categories: Long-Term Care and Mutual of Omaha (& Affiliates).

LTC MutualCare Solution Product and Underwriting Guide

A few weeks ago we communicated changes to our LTC product and underwriting guide and our LTC underwriting process. The updated product and underwriting guide is now available in all ordering systems. Thank you for your patience. If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com.   LTC MutualCare Solution Product and Underwriting Guide   #goldencareagent #mutualofomaha >   Related: MutualCare Solutions Product and Underwriting Guide Updates  
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Categories: Long-Term Care and Mutual of Omaha (& Affiliates).

Term Life Answers e-App Signature Process Updates

On July 22, 2017 we updated the Term Life Answers (TLA) e-Application. As part of the update screens were redesigned and consolidated. The electronic signature screens may look different to some users. Here is what has changed for TLA: When you are e-mail e-signing a TLA application you will need to access the case and click into the application. There will not be a link in the email you receive. For TLA applications, an unexpected transition screen is appearing after the product is selected and before the Proposed Insured screen. Please disregard. Here is what has changed for non-TLA: When
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Categories: Life Insurance and Mutual of Omaha (& Affiliates).