CMS One-Week Blackout Period

The Centers for Medicare & Medicaid Services (CMS) will experience a partial system blackout period over the next week in order to update their systems. Please be advised that Medicare Advantage and Prescription Drug Plan enrollments and other transactions may pend for longer than is typical. Continue to submit applications within 24 hours of receipt.

If you are experiencing slowdowns during the following timeframe, there is no need to call the Producer Help Desk (PHD).

8 p.m. (EST) Friday, Nov. 10 through 8 p.m. Thursday, Nov. 16.

On the morning of Friday, Nov. 17, enrollment statuses will start to be updated.
 

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