Great news! Beginning July 17, we are adding past due notifications to the Correspondence Portal. You will now have the opportunity to be proactive with your policyholders who are past due on premiums.

Here’s what you should know:

• Notices are only sent to agents and are not being sent to policyholders.
• Past due correspondence will be retained for 30 days and then deleted from the Correspondence Portal.
• Notifications will be triggered at 14 days and 30 days past due.

Below is an example of what you might see:

 
You are able to conveniently update your notification style (email/fax) and frequency (daily, weekly, monthly) in your MyNGLIC.com profile settings.

Please contact NGL’s dedicated Life Product Support team at 800-762-9883 or lifeproductsupport@nglic.com with questions.

Thank you!
 
Past due notifications available soon!
 
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