After notification letters are sent, policyholders may choose to learn more about the options available to them for lowering premium. They should do so by contacting their agent or Mutual of Omaha’s customer service team.
- For policies issued 1987-2004, please call 1 (800) 228-7104
- For policies issued 2004-2013, please call 1 (877) 894-2478 or email mutualofomahaltc@ltcg.com
The expected turnaround time for quotes is 6-10 business days. If submitting a request through email on behalf of your client, please adhere to the following process:
- Submit the request to mutualofomahaltc@ltcg.com
- Ensure the subject line reads “Quote Request” followed by requester’s last name (e.g., “Quote Request – LastName”).
- Provide a reply-to fax number that will receive the completed quotes.
NOTE: Only first year quotes can be requested at this time. Currently, we cannot provide quotes for multiple years with scheduled rate increases.
For any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083.
Inforce Rate Adjustment New Quote Request Best Practices
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