As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed.

California has now allowed the following increases:

California
Product Series	Increase for Policies with Limited Benefit Periods	Increase for Policies with Lifetime Benefit Periods
PCS I	40% phased 13.3%, 13.3%, 13.4%	40% phased 13.3%, 13.3%, 13.4%
PCS II	40% phased 13.3%, 13.3%, 13.4%	40% phased 13.3%, 13.3%, 13.4%
Choice 1	40% phased 13.3%, 13.3%, 13.4%	40% phased 13.3%, 13.3%, 13.4%

This rate increase applies to Partnership policies issued prior to July 1, 2002 only.

Communications Timeline
Servicing agents will receive a list of their impacted policyholders in this state one week prior to the start of policyholder notifications. Policyholder notifications will begin January 22, 2019 and will continue throughout the next year. Impacted policyholders will be notified at least 60 days in advance of their billing anniversary dates.

* If we have your email address on file, you will receive an agent notification through email. If you do not receive an email, you will receive a hardcopy notification in the mail.

NOTE: Policyholders currently on claim will still receive a rate increase notification. However, if they are on waiver of premium, the rate increase will not apply until the premium is no longer waived and becomes due.
 
Policyholders are encouraged to call our Customer Service Team at 877-710-0817. Our team will be able to answer questions and provide policyholders with information about how they may be able to reduce premiums.
 

In-Force Rate Action Announcement: California Partnership (PCS I, PCS II, Choice 1)
 

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