Automated Underwriting Enhancements

We are excited to announce some major enhancements to our Automated Underwriting ‘instant decision’ tool for Living Promise e-Applications.

We have installed updates to improve our HIPAA authorization and touch-to-sign processes. The new flow for these processes will make it even easier to complete the e-Application.

Enhancements Made:

  1. HIPAA Authorization Process
    • We have streamlined the HIPAA authorization screens by condensing the number of screens your clients have to click through.
    • We no longer require your clients to review the partially completed application before moving on to the HIPAA signature.
  2. Touch-to-Sign Process
    • We no longer require your clients to use the signature pad to sign on touch-enabled devices.
    • We have added the option to opt in or out of using the signature pad when completing the application on a touch-enabled device.

For an in-depth look at all the enhancements, please watch this short video.

The full-length training videos have been updated as well.

 
If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.
 

Automated Underwriting Enhancements

 
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