We are excited to announce some major enhancements to our Automated Underwriting ‘instant decision’ tool for Living Promise e-Applications.
We have installed updates to improve our HIPAA authorization and touch-to-sign processes. The new flow for these processes will make it even easier to complete the e-Application.
Enhancements Made:
- HIPAA Authorization Process
- We have streamlined the HIPAA authorization screens by condensing the number of screens your clients have to click through.
- We no longer require your clients to review the partially completed application before moving on to the HIPAA signature.
- Touch-to-Sign Process
- We no longer require your clients to use the signature pad to sign on touch-enabled devices.
- We have added the option to opt in or out of using the signature pad when completing the application on a touch-enabled device.
For an in-depth look at all the enhancements, please watch this short video.
The full-length training videos have been updated as well.
If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.
Automated Underwriting Enhancements
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