NEW provider lookup hotline: 1-844-375-2394
You can now call a new Medicare provider lookup hotline for help looking up providers during the busy AEP selling season: 1-844-375-2394. This hotline is for ready-to-sell brokers only and is available now through December 7. Representatives are available 7 a.m. to 7 p.m. CT. Learn more.
How to find network providers for MA/MAPD plans
Whenever possible, use our online directory tools, AetnaMedicare.com/findprovider and Coventry-Medicare.com/findprovider, which are updated 6 days a week. For your offline needs, provider directory PDFs are also available.
• You can find Aetna provider directory PDFs on Producer World (Individual
Medicare page, Products tab); these directory PDFs are updated Monthly.
• For Coventry provider directory PDFs, you can use the Coventry online directory,
search for providers, and then choose the “print to PDF” option.
Enhancements to the Aetna provider directory tool
Next time you visit our online Aetna provider directory lookup tool, you’ll see a few changes. Since network providers vary by plan, we’ve added a few extra steps to help you select the correct plan, before viewing network search results. Follow these basic steps.
New Provider Lookup Hotline / Provider Lookup Tools
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