Security enhancements coming this summer

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Security enhancements coming this summer

Agent and client at table imageIt’s vital to make digital programs secure in a world where cyber security is threatened regularly. To fulfill our commitment to keep you and your clients well protected, Wellabe will be implementing multi-factor authentication for the agent portal on July 1, 2024.

We want to make this as easy as possible, so we’ve selected the simplest process available. Once the upgrade is live, you’ll be required to re-register to verify your identity when you log into the agent portal and access MyEnroller®.

Wellabe Man with glasses at computer

To re-register, you will need your:
        • Wellabe agent number
        • Social Security number and/or Tax Identification Number

 
Identity verification is completed through a phone call or text message, and the agent portal will have the same data and functionality after re-registration.

As we get closer to the launch date, we’ll be sharing more information through our email newsletters and on the agent portal to guide you through the processes. In the meantime, you may reach out to Agent Sales Support with any questions.
 
Thank you for helping us keep our customers well protected.

 
Questions?
Please contact the Wellabe’s Agent Support by calling 800-547-2401, option 3, or emailing healthagentsupport@wellabe.com.


 

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