A holiday service message
Dear valued partners,
Thank you for your business and patience throughout 2021. I recognize Minnesota Life/Securian Life life and annuity service results have been inconsistent in a number of areas. We are working hard to improve our service offerings and meet your needs. We take our commitment to service quality and your experience as our customers very seriously. The investments we have been making in service stabilization give us confidence that you will see a marked improvement in 2022.
I want to extend gratitude for your relationship and perseverance in protecting the hopes and dreams of your clients. As you are finalizing 2021 business, know that we are here for you. Our teams will do everything we can to support getting business completed by year end. We are grateful for the opportunity to earn your business and wish you continued success as 2021 ends and as we embark on a new year together.
Senior Vice President, Securian Business Services