We’re very excited to be in the midst of our busiest time for Med supp new business. All of our business areas are ready to go – especially our Underwriting area. As application volume spikes significantly, including with our e-Application tool, there may be times in which your office and/or agents are having technical difficulties with our technologies (i.e. logging in to SPA, quotes, e-Apps, case status, etc.).
If you find this to be the situation, we ask that you please call our Field Assistance Center (FAC). They are open 24/7 – including weekends. Calling them is the fastest way to resolve the issue at hand as they will send out a page to the supporting technical team at Mutual of Omaha. The FAC will also call back when the issue is resolved.
The number for the Field Assistance Center is: 1-800-847-9785
Thank you for your cooperation.
Field Assistance Center Can Help
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