Next Steps After Application

You just completed a long-term care application. Before you head out the door, make sure your clients know what happens next.

Your client’s application will be reviewed by our LTCi underwriting team to determine if they meet eligibility requirements. In addition, they will be asked to participate in a personal health interview.

The personal health interview is usually conducted by a registered nurse. Simple questions will be asked such as current health, medications, daily activities, living arrangements and use of medical devices. The interview can be conducted either face-to-face or over the telephone.

To learn more about the personal health interview, including tips to help your client prepare, click here.
If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail
Next Steps After Application