Important: This announcement only applies to marketers who do not order their own medical records.
Mutual of Omaha is committed to offering you and your clients the tools and resources to make it easy to do business with us. Beginning August 10, 2020, Mutual of Omaha will launch a new pilot with Human API to obtain your clients’ electronic health records as part of our underwriting process. This pilot will include Fully Underwritten Life and Long-Term Care products where ordering of medical records is required.
By partnering with Human API, we can provide your clients a simple and secure way to share their health data with Mutual of Omaha. Client participation is completely optional.
- Your client will receive an email from Mutual of Omaha inviting them to participate in the Human API process. This email will include instructions on how to transfer their medical records electronically via their personal patient portals.
- If the client chooses not to participate, they can disregard the email and the traditional underwriting process will continue as normal.
- Throughout the pilot we will evaluate the effectiveness and efficiency of the Human API electronic health records process alongside our traditional underwriting process. Thank you in advance for your collaboration.
For more information please refer to the Frequently Asked Questions document or contact a member of your Sales Team.