Flexible Payment Options are Available for Living Promise e-Apps and Paper Apps

Your clients want the flexibility to schedule their automatic deduction payments based on their budget and lifestyle. We now offer flexible payment date options for the Living Promise (Final Expense) e-Application and paper application.

e-Applications:

  • The e-App screens have been updated to include payment options that allow you to select flexible payment dates. Please review the Living Promise e-App screen shots for further instructions.

Paper Applications:

  • The new payment authorization forms for United or Companion have been added to the Living Promise (Final Expense) application packets.

Payment options available for your customers:

  1. Static dates: 1-28 of each month
  2. Flexible day: Last day of the month
  3. Week/day combination (your customer can select a combination of the options below):
    • Either the first, second, third, fourth or last week of the month AND
    • Either Monday, Tuesday, Wednesday, Thursday or Friday
    • Examples of the week/day combinations:
      • Your customer chooses to have their payment on the third Wednesday every month
      • Your customer chooses to have their payment on the first Monday of every month
      • Your customer chooses to have their payment on the last Friday or every month

Please note, if your customer’s selected date falls on a weekend/holiday it will be deducted on the next business day.

In-force Policies

  • If you have a client with an in force Living Promise policy that is interested in changing their payment date, they can now log into Customer Access to select flexible dates. Or they may complete the Automatic Deduction form for United or Companion and submit to Policyowner Services for processing.

If you have questions, please contact your Mutual of Omaha Sales Director or Account Executive.
 

Flexible Payment Options are Available for Living Promise e-Apps and Paper Apps

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