Important TLE e-App Transition Update
Beginning Wednesday, January 22, 2020, you will begin seeing a blocker page if you try to start a new application in the TLE – Traditional e-App on iPipeline. You can no longer start new applications using the TLE – Traditional e-App. To start a new e-App, please use the updated e-App, TLE – Point of Sale Decision.
The blocker page will include the instructions below for completing a new application:
- Go to the Case Information page
- Select the “Find Available Products” button
- Select “Term Life Express Point of Sale Decision” as the product
- Complete the application and submit
If you have a pending application that was started using the TLE – Traditional, you can access your pending app, complete and submit like normal.
On February 1, 2020 access to the TLE – Traditional e-App will no longer be available. Please complete all pending e-Applications under TLE – Traditional before Friday, January 31, 2020.
New to Automated Underwriting on TLE? Check out our training videos below. They walk you through how to complete a TLE e-App:
Term Life Express Automated Underwriting Training: In-Person Signature Method |
Term Life Express Automated Underwriting Training: Email Signature Method |
If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.
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