“Pick Up the Phone: Older Clients Want to Hear From You,” by Allison Bell, ThinkAdvisor
Your older clients might be less interested in meeting you face-to-face than they were before the COVID-19 pandemic started, but they might be more interested in talking to you on the telephone. Dr. Afik Gal, a co-founder of Assured Allies, a Boston-based long-term care insurance claim prevention company, talked about older Americans’ communication preferences in an email interview.”
LTC Comment, Stephen A. Moses, President, Center for Long-Term Care Reform:
Click through for details from Dr. Afik Gal of Center-Corporate-Member Assured Allies.
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