When we update the Living Promise (Final Expense) e-Application to consolidate screens and add additional features to Living Promise we want you to have the smoothest transition process. We will have two Living Promise versions displayed on the Case Information screen during the transition period so you can access your pending applications without losing any information or disrupting your business in the process.

Below you will find a guide for which version you will need to select based on your case status after the install.

Locked Case:
Select Living Promise (DO NOT USE for New Business) and continue through the regular signature process to submit your case.

Unlocked Case:
You will select Living Promise (Current Version) and everything from your case will be mapped over to the new e-App screens. We recommend you review the information for accuracy. You will then follow the new signature process.

New Case:
You will select Living Promise (Current Version) and begin your case following the updated e-App screens and signature process.

Additional Notes:
If you select the incorrect version for your case a blocker page will display guiding you how to access your case.

If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com.
 

Coming Soon: Updated Living Promise e-App
 
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