Beginning Tuesday, February 13, the first time you receive a secure, encrypted email from NGL you will need to register to view that email. NGL sends secure emails if sensitive information is included.
If you previously registered, you will need to register again due to this being a new encryption provider.
Benefits of the new email encryption:
- Clear, easy to read email alerting you of a secure email.
- Ability to open and read on cell phones.
- Option to save the password on your device to automatically open subsequent secure emails from NGL.
- You only need to register your device once.
Steps for the first time you open your secure email:
- Click on “Click here” to open your secure message.
- A new screen will open for you to register. The first time you receive an encrypted email from NGL you will need to register your device.
- Using the same registered device, the next time you receive a secure email from NGL login using your email address and password. If you are using a different device, you will need to register it.
Please contact NGL’s dedicated Life Product Support team at 800-762-9883 or lifeproductsupport@nglic.com with questions.
Updates to NGL’s email encryption
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