Underwriting update: A new normal

In March, we announced several temporary changes to our underwriting processes that offered flexibility while the COVID-19 environment unfolded around us. Since then, we’ve stayed in close contact with our vendors and underwriters, and we’ve seen better than expected results for the completion of in-person underwriting requirements. Our key vendors have indicated that in nearly all locations, they’re able to complete exams and provide timely data back to insurers. This is consistent with the experience we’ve seen on our business.
 
“New normal” for Underwriting
As things begin to return to a more normal state across our economy, underwriting must also begin to return to a “new normal.” We’ll be moving to our traditional age and amount requirements on July 1, and as a result, we will be pursuing exams and labs based on those age and amount guidelines. Feedback from our vendors and underwriters gives us confidence that we’ll be able to obtain our typical underwriting requirements and make the best offer we can for your client.

Note that we are maintaining our temporary issue age limits recently announced.

As a reminder, if a client is uncomfortable with an examiner in their home, ExamOne has 2,300 Patient Service Centers across the country.
 
More information
Thank you for your ongoing dedication in serving our customers and adapting with us in a continually changing environment. Find more details about COVID-19 related business impacts by visiting our consumer and financial professionals COVID-19 pages.
 

Underwriting update: A new normal
 

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