Thrivent LTC: Temporary app processing delays

Expect temporary LTC application processing delays Work is underway to process unprecedented influx of LTC applications One of Thrivent’s commitments is to provide a consistently high-quality service experience. We’re honoring this commitment by communicating with you transparently about a current service disruption. Since late May, Long Term Care Group (LTCG) has received an unprecedented volume of long-term care (LTC) applications. This volume is causing delays in the processing of LTC applications and the ability to respond promptly to inquiries. What’s causing the influx The Washington State Legislature established a long-term care insurance benefit for all eligible workers funded by a
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Categories: Industry News, Long-Term Care, and Thrivent.

SUSPENDED IMMEDIATELY: Thrivent Long-Term Care Changes In WA

SUSPENDED IMMEDIATELY: Thrivent long-term care sales in WA through independent agents/third party advisors As a leading long-term care insurance carrier, Thrivent has a responsibility to our contract holders and distribution partners to ensure that product offerings are being used in a manner consistent with their original intent to protect clients against the risk of long-term care expenses. Effective 3 PM PDT / 5 PM CDT today (6/17/21), Thrivent will suspend long-term care sales in the state of Washington through independent agents/third party advisors. The details: This cessation of long-term care sales is limited to the state of Washington and to
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Categories: Industry News, Long-Term Care, and Thrivent.

Important Announcement Regarding Long-Term Care Insurance in the State of Washington

Details about Washington State’s mandated long-term care law and payroll tax are slowly emerging. Even so there are so many unknowns and the opt-out provisions are vague. With so much left unclear, the looming deadline and things changing so quickly, Mutual of Omaha is responding with caution, taking an observational approach.   From the Desk of Tess Grace Effective immediately, Mutual of Omaha is suspending long-term care sales in the state of Washington. Here’s what you need to know: Applications submitted on or before the end of the day June 16, 2021, will be processed as normal. All pending in-house
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Washington Cares Fund – Update

GoldenCare has received many questions related to the Washington Cares Fund, and want to help position you for success. We’ve gathered key details here, ranging from the informative consumer website, LTCi carrier news and updates, to news articles and related stories. WA Cares Fund consumer website http://www.wacaresfund.wa.gov/private-insurance/   Long-Term Care Insurance Case Monitoring Update June 24, 2021 Mutual of Omaha has experienced a large influx of long-term care application submissions over the past several weeks due to the WA Cares Fund. This increase in submissions has caused a slight delay in entering LTC applications into our back-office systems and subsequently
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Washington State Long-Term Care Insurance Product Offering Update

In efforts to support the Washington State Cares Fund initiative, Mutual of Omaha implemented underwriting and commission changes for applications received from the state of Washington, including: A 100% chargeback for policies issued May 19, 2021 – November 1, 2021 and lapsing within the first policy year. Declining applications for clients not seen by a physician in the last 24 months. However, due to continually increasing application volumes from the state, Mutual of Omaha must make additional modifications. Effective immediately, we are instituting the following adjustments to the MutualCare® Solutions product offerings for the state of Washington: Increasing minimum issue
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).