Effective March 1, 2021, the other than applied processes listed below have been updated. Declined Spouse: When both spouses apply and one is declined, underwriting will issue the approved spouse with a reduction in partner allowance percentage and remove Shared Care, if applicable. No hold will occur. Rate Class or Benefit Selection with Shared Care: When one or both spouses are approved other than applied due to rate class or benefit selection, a communication is sent to the application designated contact notifying them of the required changes. We will hold issue for 7 days. Underwriting Evidence: When an application is
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REMINDER: Rate Refresh Partner Allowance Guidelines
Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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A New LTC Producer Uses Underwriting Tools to His Advantage
Don is a new long-term care insurance agent based in St. Louis. As he learns the industry and product, Don has found it useful to carry the MutualCare® Solutions Underwriting Guide as an aid while screening clients. Recently, Don was working with a 65-year-old male applying for the Custom Solution. Having already familiarized himself with the build chart before the meeting, Don knew to quote no better than Class 1 based on the client’s height and weight. However, during the prescreen Don learned of a pre-diabetes diagnosis. Unsure how to proceed, Don consulted the Underwriting Guide. Under “Diabetes” the guide
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Achieving Together in 2021
Achieving Together in 2021 DENNIS MARTIN, PRESIDENT, ILFS 2021 is certainly off to a quick start! Already more than a month into the new year, I’m still enjoying the opportunity to look forward to the possibilities ahead in 2021. Before I share some of what I envision for both our industry and for OneAmerica® this year, I’d like to offer some well-deserved thanks to each of you. Despite the challenges of 2020, you showed fortitude, resilience and dedication. Your perseverance makes a meaningful impact on your clients and on our business, and we’re grateful and proud to work with
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Expedited underwriting: Expanded and simplified
With Asset Care® expedited underwriting, applicants who qualify can bypass medical exams and medical records, and policies move through underwriting and on to issue more quickly. Now, we’re expanding the program so more applicants can participate, and we’re simplifying the calculations that determine who qualifies. The changes below apply to all new applications submitted on or after February 24. What’s changing: Making expedited easier By increasing the amount to underwrite limits for the expedited program, we’re giving more applicants access to easier, quicker underwriting. We’ve also eliminated the 1.5x multiplier previously used to determine the limits for policies with
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Simplified Issue Time Service Update
From the Desk of Marty Johnson First, and foremost, Mutual of Omaha would like to thank you for your business. We are very appreciative of the amount of business we have received, and continue to receive, due to your commitment and partnership. We remain committed to providing the quality service you have come to expect. Due to unprecedented volumes of new business, our Simplified Issue Life Underwriting team is experiencing delays in time service. In response, we have underwriters working overtime, nights and weekends to make sure your business is handled properly, and as quickly as possible. We understand reviewing
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LTC Sales Idea: Inflation Protection
Sales Idea Learn how benefits of a standalone LTCi policy can grow with inflation protection. The cost of long-term care services is likely to be higher years down the road when the insured needs care. An optional inflation protection rider allows policy benefits to increase to assist with potential rising costs. Here’s how it works: The current maximum monthly benefit and remaining policy limit increase annually by the percentage the insured selects The increase occurs on each policy anniversary date for the length of time the insured selects – either for the life of the policy or for a limited
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Video Interview with Chief LTC Underwriter Carol Carville
Meet Carol Carol has worked in group medical, life, disability and now long-term care, so her perspective is unique and varied. In the video, she talks about common application mistakes and why the relationships she has with producers in the field is so important to her and our business. Don’t miss it! Video Interview with Chief LTC Underwriter Carol Carville #goldencareagent #mutualofomaha
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LTCi Application Tips
Painting a picture is the best way to ensure your cases are issued quicker When underwriting your LTCi cases, Mutual of Omaha looks at the total picture, including your client’s health, cognitive status and lifestyle. So, the better job you do painting a picture of your client’s situation, the faster the underwriting process will go. Mutual of Omaha knows your LTCi clients are more than a list of diagnoses. Even people with chronic health conditions can be viewed favorably as long as they’re physically and socially active and working with a physician to manage their health. But underwriting has to
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LAUNCH your 2021 Thrivent LTCi Sales!
Thrivent LTCi incentive through 3/31/21 GoldenCare is now offering a producer incentive for business submitted in the first quarter and in-force by 5/31/2021. For Thrivent long term care insurance applications submitted between 1/1/2021 and 3/31/2021 and in-force by 5/31/2021 RULES: For each Thrivent LTCI application submitted during this incentive, you will earn an extra $150 per life (if policy in-force and paid by 5/31/21). There is no cap to this incentive. Incentive will be paid in June 2021, as an additional compensation and 1099 income. This is not a carrier-sponsored incentive. It is promoted independently by GoldenCare. Questions? Contact GoldenCare
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