What is happening? Mutual of Omaha has implemented Just-In-Time (JIT) contracting and appointment status for Montana and Pennsylvania. JIT appointments allow Mutual of Omaha to hold the producer appointment until the producer submits business. What does this mean? Montana and Pennsylvania are pre-appointment states and they require a producer to have an approved and effective state appointment when submitting new business applications in these states. If you are writing business in Montana or Pennsylvania, you are responsible for contacting Mutual of Omaha to request your state appointment be placed into effective status prior to signing the application. What do we
Read More

What is happening? Mutual of Omaha has implemented Just-In-Time (JIT) contracting and appointment status for Montana and Pennsylvania. JIT appointments allow Mutual of Omaha to hold the producer appointment until the producer submits business.   What does this mean? Montana and Pennsylvania are pre-appointment states and they require a producer to have an approved and effective state appointment when submitting new business applications in these states. If you are writing business in Montana or Pennsylvania, you are responsible for contacting Mutual of Omaha to request your state appointment be placed into effective status prior to signing the application.   What
Read More

Effective August 25, 2022, Mutual of Omaha enlisted the services of ClearCert for Long-Term Care training certification requirements. What is ClearCert? ClearCert is an import tool that allows us to track certifications. Training certifications will automatically be uploaded and recorded in the Mutual of Omaha Producer Services system if the vendor they completed the Long-Term Care training through is a ClearCert subscriber. The automated process will ensure a faster turnaround time for both the contracting and underwriting processes and align with state training requirements This new process will apply to all states except the 10 listed below: Connecticut District of
Read More

Mutual of Omaha would like to thank you for the business we have received, and continue to receive, due to your partnership! We are committed to keeping you updated on our service times. Our current time service levels are listed below. Please note that business days do not include weekends. Current Long-Term Care Service Levels: Application Entry: Within 3 business days New Business Review: Within 24 hours of receipt Pending Requirements Reviewed: Within 2 business days Approve to Issue Time: Within 2 business days Emails and Phone Calls Returned: Within 24 hours of receipt Tools to Help Here are some
Read More

Our How We Stack Up to the Competition Brochure This brochure outlines some of the competitive advantages you get when working with a carrier fully committed to traditional LTCi. From the training and support we provide to our financial strength and experience in the LTCi world… it’s all there. See the details.   If you have questions, please contact your Sales Director or Account Executive.   How We Stack Up to the Competition   #goldencareagent #mutualofomaha
Read More

In January, we notified you that we were experiencing delays in the processing of long-term care insurance applications. In our commitment to provide you with the quality of service you have come to expect, we have hired and trained additional case managers to ensure your business is handled properly and as quickly as possible. We are pleased to announce that our long-term care insurance application service levels have returned to normal operating times, including face-to-face assessments and telephone interviews. Currently, we are seeing nearly 90% of telephone interviews being scheduled through our newly released text messaging process. Thank you for
Read More