Important Upcoming Mutual of Omaha Changes – Mississippi is Now an NAIC State

From the Desk of Senior Health Sales Team This message is for awareness to notify you that Mississippi license requirements have been implemented by Mutual of Omaha. Effective September 16, 2022, Mutual of Omaha has officially implemented the changes provided in the information below. Corporations must hold an active license and appointment in Mississippi to receive override commissions. Mississippi (MS) is now a state that requires corporations to be licensed and appointed to receive override commissions. If a corporation does not have the appropriate license and appointment in Mississippi, commissions will be held until the proper license is obtained. Mississippi
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Sales Idea: Home Healthcare

7.6 million individuals currently receive care at home because of acute illnesses, long-term health conditions, permanent disability, or terminal illness. By comparison, there are just over 1.8 million individuals in nursing homes. Help your clients understand that their ability to remain in their home as they age is simplified by buying long-term care insurance. By walking through how LTCi provides in-home services, you can help clients feel more secure in their purchase of an LTCi policy … and, possibly help keep them in their home longer. Download the Sales Idea to learn more!   If you have any questions, please
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Mutual of Omaha Underwriting Leadership Announcement

From the Desk of Tess Grace Marty Johnson, Vice President, Head of Individual Life and Health Underwriting has announced his retirement at the end of 2022. Marty has been instrumental in building strong relationships with our brokerage partners and developing effective underwriting practices for Mutual of Omaha’s Individual Health and Life product lines. We thank Marty for his dedication to Mutual of Omaha and the industry. As you may know, Virginia Craig joined Mutual of Omaha as Vice President of Individual Underwriting in January of this year in anticipation of Marty’s retirement. She has been actively involved in getting acquainted
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC COVID-19 Underwriting Guidelines Update

From the Desk of Allen Gregoire Mutual of Omaha has been closely monitoring our new business and underwriting practices since the beginning of the COVID-19 pandemic, periodically making business decisions regarding our underwriting guidelines. We are pleased to announce that we are updating our long-term care insurance guidelines effective immediately. The following updates apply to all submitted and pending in-house LTCi cases: If the proposed insured, or any member of their household, has come into close contact with anyone known to the insured to have tested positive for COVID-19 and is asymptomatic, there is no required waiting period if the
Read More

Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Next Steps in the LTC Application Process

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated Next Steps Flyer

Your client has applied for a LTCi insurance policy and you want them to be aware of what will happen next before they can be approved for coverage. Use this Next Steps Flyer to go over what to expect in the LTCi application process with your clients, including the ability to schedule telephone interviews via text message.   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com.   Updated Next Steps Flyer   #goldencareagent #mutualofomaha
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

New Sales Idea: Help Clients Stay at Home

Some clients considering an LTCi policy believe the benefits would only cover services provided in care facilities. And since they don’t plan to go to a care facility, they may think they don’t need to purchase long-term care insurance. By walking through how LTCi provides in-home services, you can help clients feel more secure in their purchase of an LTCi policy … and, possibly help keep them in their home longer. Download the Sales Idea to learn more!   If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com.   New Sales
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Underwriting Update: Scheduling LTCi Telephone Interviews Via Text Message

Mutual of Omaha is pleased to announce that effective March 21, 2022, long-term care applicants will be able to conveniently schedule telephone interviews via text message. As long as a mobile number is provided on the initial application, the text message enhancement will occur concurrently with the standard email and telephone notification process. New Telephone Interview Scheduling Process First Contact: Email sent in conjunction with text message directing applicant to schedule online Second Contact: Reminder text message sent Third and Fourth Contact: Phone call made to applicant, with online scheduling information left in voicemail Fifth Contact: Reminder text message sent
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated Partnership Overview Guide

The LTC Partnership Overview Guide has been updated and is now available on SPA. Following is a summary of the changes that were made to the LTC Training Guide. The long-term care training requirements for all states were updated to reflect consistent requirement language throughout the guide. The following section was added for all states for ease of use and to allow users to quickly locate training requirements in the same place Initial Training Requirement Non-Resident Training Requirement Refresher Training Requirement Reciprocity Training Requirement Please discontinue use of the old version and download the new brochure now.   If you
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Give Your Clients the Best of Both Worlds

It’s good to have choices. Mutual of Omaha’s long-term care policies allow insureds to choose how they prefer to receive policy benefits – either cash up front or traditional reimbursement. While other companies may offer cash, Mutual of Omaha’s cash benefit has no elimination period. That makes this concept well suited for: People who worry their policy may not pay for the type of care they need in the future People who like to make sure all their bases are covered People concerned about having to satisfy an elimination period before policy benefits begins Read the Sales Idea to learn
Read More

Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).