MutualCare Solutions - GoldenCare Agents

It’s Still Long-Term Care Awareness Month

November 17, 2022 | by V | Comments Off

The Reality of Long-Term Care Real stories from real people are a very effective way to relate to prospects or clients that wince at the notion of experiencing a long-term care event personally. It’s understandable to not want to have that conversation, however, that does not prevent life from happening. Real People. Real Stories. The need for long-term care insurance becomes apparent when you see how it benefits real-life customers. These flyers are learning tools you can turn into powerful sales tools by describing how an LTCi policy helped both Mutual of Omaha policyholders and their families. Materials: The Need
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LTC Pricing & Claims Data

October 7, 2022 | by V | Comments Off

From the Desk of Amanda Blackburn I have received questions over the last few years about the price of LTC for men vs women and wanted to share some context around the topic. In the past, long term care insurance companies used unisex pricing, meaning males and females paid the same price for long-term care coverage. Due to the projected claims data, carriers including Mutual of Omaha moved to gender pricing. According to the U.S. Department of Health and Human Services, most people turning age 65 will need long-term care services at some point in their lives. Our claims data
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Important Upcoming Mutual of Omaha Changes – Mississippi is Now an NAIC State

September 26, 2022 | by V | Comments Off

From the Desk of Senior Health Sales Team This message is for awareness to notify you that Mississippi license requirements have been implemented by Mutual of Omaha. Effective September 16, 2022, Mutual of Omaha has officially implemented the changes provided in the information below. Corporations must hold an active license and appointment in Mississippi to receive override commissions. Mississippi (MS) is now a state that requires corporations to be licensed and appointed to receive override commissions. If a corporation does not have the appropriate license and appointment in Mississippi, commissions will be held until the proper license is obtained. Mississippi
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Sales Idea: Home Healthcare

September 12, 2022 | by V | Comments Off

7.6 million individuals currently receive care at home because of acute illnesses, long-term health conditions, permanent disability, or terminal illness. By comparison, there are just over 1.8 million individuals in nursing homes. Help your clients understand that their ability to remain in their home as they age is simplified by buying long-term care insurance. By walking through how LTCi provides in-home services, you can help clients feel more secure in their purchase of an LTCi policy … and, possibly help keep them in their home longer. Download the Sales Idea to learn more! If you have any questions, please
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: insurance, Long-Term Care, long-term care insurance, LTC, LTC insurance, LTCi, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, and omaha.

Mutual of Omaha Underwriting Leadership Announcement

August 22, 2022 | by V | Comments Off

From the Desk of Tess Grace Marty Johnson, Vice President, Head of Individual Life and Health Underwriting has announced his retirement at the end of 2022. Marty has been instrumental in building strong relationships with our brokerage partners and developing effective underwriting practices for Mutual of Omaha’s Individual Health and Life product lines. We thank Marty for his dedication to Mutual of Omaha and the industry. As you may know, Virginia Craig joined Mutual of Omaha as Vice President of Individual Underwriting in January of this year in anticipation of Marty’s retirement. She has been actively involved in getting acquainted
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LTC COVID-19 Underwriting Guidelines Update

August 7, 2022 | by V | Comments Off

From the Desk of Allen Gregoire Mutual of Omaha has been closely monitoring our new business and underwriting practices since the beginning of the COVID-19 pandemic, periodically making business decisions regarding our underwriting guidelines. We are pleased to announce that we are updating our long-term care insurance guidelines effective immediately. The following updates apply to all submitted and pending in-house LTCi cases: If the proposed insured, or any member of their household, has come into close contact with anyone known to the insured to have tested positive for COVID-19 and is asymptomatic, there is no required waiting period if the
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Categories: COVID-19, Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: assessment, case submission, Coronavirus, COVID-19, insurance, insurance company, long-term, Long-Term Care, long-term care insurance, LTC, LTC application, LTCi, Mutual, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, MutualCare Solutions LTC, MutualCare Solutions LTCi, MutualCare Solutions Product, omaha, pandemic, policy, and virus.

Next Steps in the LTC Application Process

June 20, 2022 | by V | Comments Off

Preparation is the key to a successful health interview. You just completed a long-term care application. Before ending the conversation, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. When in reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients through
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: application process, interview, Long-Term Care, long-term care insurance, LTC, LTC protection, LTCi, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, MutualCare Solutions LTC, MutualCare Solutions LTCi, MutualCare Solutions Product, next steps, and omaha.

Updated Next Steps Flyer

March 23, 2022 | by V | Comments Off

Your client has applied for a LTCi insurance policy and you want them to be aware of what will happen next before they can be approved for coverage. Use this Next Steps Flyer to go over what to expect in the LTCi application process with your clients, including the ability to schedule telephone interviews via text message. If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com. Updated Next Steps Flyer #goldencareagent #mutualofomaha
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New Sales Idea: Help Clients Stay at Home

March 21, 2022 | by V | Comments Off

Some clients considering an LTCi policy believe the benefits would only cover services provided in care facilities. And since they don’t plan to go to a care facility, they may think they don’t need to purchase long-term care insurance. By walking through how LTCi provides in-home services, you can help clients feel more secure in their purchase of an LTCi policy … and, possibly help keep them in their home longer. Download the Sales Idea to learn more! If you have any questions, please contact Mutual of Omaha’s Sales Support at (800) 693-6083 or e-mail sales.support@mutualofomaha.com. New Sales
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Underwriting Update: Scheduling LTCi Telephone Interviews Via Text Message

March 17, 2022 | by V | Comments Off

Mutual of Omaha is pleased to announce that effective March 21, 2022, long-term care applicants will be able to conveniently schedule telephone interviews via text message. As long as a mobile number is provided on the initial application, the text message enhancement will occur concurrently with the standard email and telephone notification process. New Telephone Interview Scheduling Process First Contact: Email sent in conjunction with text message directing applicant to schedule online Second Contact: Reminder text message sent Third and Fourth Contact: Phone call made to applicant, with online scheduling information left in voicemail Fifth Contact: Reminder text message sent
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).
Tags: cash benefit, insurance, Long-Term Care, long-term care insurance, LTC, LTC insurance, LTCi, mutual of omaha, Mutual of Omaha Insurance Company, MutualCare, MutualCare Solutions, omaha, and reimbursement.

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