NGL EssentialLTC Videos If you’re looking for training videos for the EssentialLTC product, then we’ve got you covered. The Agent Resource Center (ARC) has videos covering key features of the product and the “how to” of our E-APP and underwriting process. Visit the ARC today to find these videos under the Sales & Marketing tab or click the links below. E-APP and Upload Demo A brief demo on how easy it is to submit a NGL EssentialLTC long term care application electronically using the E-APP or Upload Documents page. Lifetime Benefit Rider Video This short video highlights the Lifetime
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Sales Idea: Ideas to Help the LTCi Conversation
Talking with your clients about the need to plan for long-term care is a critical conversation about their future, yet it’s not always easy getting people to open up about this potentially sensitive subject. View the Sales Idea to learn more about what types of simple, open ended questions can be asked as well as what objections you can anticipate. Sales Idea: Ideas to Help the LTCi Conversation #goldencareagent #mutualofomaha
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Mutual of Omaha NEW LTCi Consumer Video
New Consumer-Approved Video! This inspirational video can help you convey Mutual of Omaha’s enduring commitment to long-term care insurance and provide your clients with the confidence they need to know their policy will be there when they need it. NEW LTCi Consumer Video #goldencareagent #mutualofomaha
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Claims Webinar Recording
In November, our Claims Leadership Team joined us for a webinar discussing valuable claims information. Missed the webinar? That’s OK! We recorded it for you. To watch it on demand, follow the steps below: Click this link Enter the passcode: &j7G7H@0 View the presentation! If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. Claims Webinar Recording #goldencareagent #mutualofomaha #longtermcare
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A quick guide to SecureCare app/UW process
Whether it’s your first case … … or your 100th, it’s always a good idea to keep your back-office game fresh. This short video will walk you through a brief overview of SecureCare Universal Life’s application and underwriting process so you can make your next case an underwriter’s dream (or something close to it, at least). Plus, you’ll find links to application and underwriting tools — like our pre-screen checklist and consumer tele-interview guide — so you’ll be prepped for success. Get started Contact us Questions? Call our Securian SecureCare Sales Support Team at 1-888-900-1962. #goldencareagent #securian
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Washington State Sales Reminder | Holiday Hours
State of Washington LTC sales resume with limitations. Quote software updated to reflect WA limits. Beginning Nov. 20, Thrivent is once again accepting long-term care (LTC) applications for the state of Washington. What you need to know The $3,000 minimum monthly benefit that was in place immediately prior to suspension of Washington LTC sales will remain. The minimum contract holder age will go back to age 18. Because we cannot make the effective date a date other than the application date or issue date, LTC contracts sold in Washington going forward will not be eligible for the Washington Cares Act
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Improved illustrations available beginning 11/20
The long-term care illustrations improvements you requested We heard you, and an updated and improved long-term care illustration will be available on Nov. 20. The updated illustration: Has a modern appearance. Was reorganized to provide a better flow of information. Focuses on what’s important to increase your client’s understanding of the product. Note for advisors licensed in California: The updated illustration will be available once your state approves it. Specific changes you’ll see Page order has been changed to bring the most relevant pages to the front. In general, the key terms and definitions will be printed at the end
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Washington state commissions and upcoming holiday schedule
Washington state commissions Last week’s Washington state update contained an incorrect date range for commission charge backs. Here is the notice with the updated range: As a reminder, there will be full charge back of commissions on any Washington state applications submitted from May 24, 2021 – November 10, 2021 where the premium is not paid for the second year of coverage. We apologize for any confusion this may have caused. Upcoming holiday office hours Please see below for NGL’s EssentialLTC administration’s upcoming holiday office hours. Thank you for partnering with NGL. We wish you and your family a
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Resuming Individual LTCi Sales in the State of Washington
We are pleased to announce that effective December 1, 2021, Mutual of Omaha will once again be accepting individual long-term care insurance applications from the state of Washington. Note: We expect to provide an update on resuming LTC Rider sales in first quarter 2022. Important information to know: The MutualCare® Solutions Portfolio will resume sales without any minimum requirements. e-Applications, illustrations and quoting software will be available beginning December 1, 2021. Mutual of Omaha LTCi policies needed to be placed prior to November 1, 2021, to be eligible for the WA Cares Fund tax exemption. Any new applications will not
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Inforce Long-Term Care Insurance Rate Adjustments Effective February 1, 2022
Mutual of Omaha actively monitors our inforce long-term care business, filing rate adjustments when necessary to ensure we keep our promises to policyholders and remain competitive in the marketplace. We will be implementing the following inforce rate adjustments effective February 1, 2022: Effective Date States Impacted Policy Forms Impacted Benefit Period Overall Rate Increase Per Year 2/1/2022 Arkansas LT50, NH50, HCA, NHA and LTA Non-Lifetime 25% 2/1/2022 Arkansas LT50, NH50, HCA, NHA and LTA Lifetime 25% Policyholder Notification Process Policyholders will receive a letter notifying them at least 60 days prior to the premium rate increase. The effective date
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