Rate Refresh Partner Allowance Guidelines

Mutual of Omaha is allowing a 6-month period for policyholders to receive the “Partner – Both Issued” allowance when partners are issued policies with two different rates (one issued pre rate refresh, one issued post rate refresh). The rule will only apply if the second partner’s policy is issued within 6 months of the rate refresh effective date. Below are scenarios based on a state with a rate refresh implementation date of September 1, 2020 and a six-month deadline of March 1, 2021. Partner A is issued a policy with old rates. The 15% “Partner – One Issued” allowance applies
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated LTC Underwriting Guide

The LTC field underwriting guide has been updated. Review the Power of Attorney change on page 48 by downloading below or order the updated guide via normal ordering channels. LTC Underwriting Guide Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766 or emailing supplies@goldecnareusa.com for updated hardcopy materials!   Updated LTC Underwriting Guide   #goldencareagent #mutualofomaha #longtermcare
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Updated Marketing Materials Now Available

Updated marketing materials are now available for states with rate and benefit changes effective September 1, 2020. The details are outlined below. Impacted States: Alabama, Alaska, Arkansas, Colorado, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Ohio, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wyoming   Updated Materials Product Guide MutualCare Custom Brochure MutualCare Secure Brochure Please discontinue use of old materials and order through your normal ordering channels.   Need to order supplies? Contact GoldenCare’s Supply Team directly by calling 888-410-7766
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Sales Ideas

Mutual of Omaha is laser-focused on helping you understand the features that set our products apart from the competition. Be prepared to discuss these important differences with your clients by reviewing the sales ideas below: Care Coordination We include a care coordination benefit to make it easy for policyholders to develop a plan of care and access LTC services. Cash Benefit Our policies include built-in cash benefit option that gives the insured greater flexibility in how policy benefits can be used. Calendar-Day Elimination Period Our policies include a calendar-day elimination period that allows people to access benefits of their policy
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC New Business Rate Refresh and Benefit Changes

As a leading long-term care insurance carrier, Mutual of Omaha has a responsibility to our policyholders and distribution partners to ensure our pricing strategy and product offerings are effective. We have been monitoring industry trends, internal claims data and the economic environment over the past several years. As a result, we are refreshing our rates and implementing benefit option changes to the MutualCare® Solutions Portfolio effective September 1, 2020. The details are outlined below: Impacted States Alabama, Alaska, Arkansas, Colorado, Georgia, Idaho, Illinois, Iowa, Kentucky, Louisiana, Maine, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Hampshire, New Mexico, North Carolina, Ohio,
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

You Can Avoid LTCi Application Pitfalls

Did You Know? You can avoid these LTCi application pitfalls It’s a jungle out there. There’s a lot for you to remember, and LTCi is a complicated product. And you certainly don’t want to get through the sales process only to have the application declined, postponed, or withdrawn. Mutual of Omaha’s underwriting team offers these tips to help you avoid LTCi application pitfalls: If clients haven’t had a physical and lab work in the past 2 years, there’s no way to know if they’re healthy. Mutual of Omaha will not be able to insure someone who has not met this
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Human API Pilot for LTC Applications

Important: This announcement only applies to marketers who do not order their own medical records. Mutual of Omaha is committed to offering you and your clients the tools and resources to make it easy to do business with us. Beginning August 10, 2020, Mutual of Omaha will launch a new pilot with Human API to obtain your clients’ electronic health records as part of our underwriting process. This pilot will include Fully Underwritten Life and Long-Term Care products where ordering of medical records is required. By partnering with Human API, we can provide your clients a simple and secure way
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

Sales Professional Access Compensation Page Enhancement

We are pleased to announce an enhancement to our compensation page on Sales Professional Access (SPA) for producers who receive commission payments directly from Mutual of Omaha. This enhancement will allow you to view the most recent and the previous compensation payment as well as the ability to look up the commission you received on a specific case by providing the policy number. If you have any questions regarding the new page or would like to provide additional feedback to make the page easier for you, please send an email to comp.enhancement.feedback@mutualofomaha.com. For questions regarding your compensation payments, please email
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

LTC Compensation Timing Update

To better align with our other product lines, beginning June 5, 2020, compensation for LTC policies will be paid at the time all Post Issue Requirements (PIRs) are received and the case is considered placed. As a reminder, below are the PIRs that must be received to place the policy in force: Outstanding Premium Monthly EFT drafts will occur on the first renewal date selected by the customer. For all modes other than monthly, a billing statement will be sent with the policy. Total premium is due 60 days from issue. Policy Delivery Acknowledgement A Policy Delivery Acknowledgement (PDA) is
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).

From our Advanced Markets Team: LTCi – Self-Insurance or Self-Delusion?

LTC: Self-Insurance or Self-Delusion? Hear from our Advanced Markets Team! Some clients say they would prefer to self-insure instead of purchasing a long-term care policy. And while that may sound like the cheaper option, there are a lot of moving parts here that clients often don’t consider. You can learn more about the pitfalls of self-insurance from Stephen Alloy on our Advanced Markets team here.   From our Advanced Markets Team: LTCi – Self-Insurance or Self-Delusion?   #goldencareagent #mutualofomaha #longtermcare
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Categories: Industry News, Long-Term Care, and Mutual of Omaha (& Affiliates).