From the Desk of Tess Grace and Marty Johnson At Mutual of Omaha we want to ensure you have the best user experience when you submit your applications. We are continuously working with iPipeline and other vendors to improve the application functionality in regard to using mobile devices and various browsers. In the meantime we want to provide you with a few tips and workaround options should you run into any issues or receive an error message. Term Life Express and Living Promise e-Apps: For the time being, do not submit applications using Safari on Apple devices. We are currently
Read More
Now Available – New BIO for Connecticut Partnership
NEW BENEFIT INCREASE OPTION – NOW AVAILABLE As a reminder, Transamerica launched its new TransCare® II’s 3% Compound Benefit Increase Option on June 1, 2020, available to your clients starting June 1, 2020, for Connecticut Partnership. All the details on this feature (including the consumer and agent brochures) are included here. Any outstanding applications that were signed on or before May 31, 2020, will be accepted through Monday, June 8. After that time, we will only accept the updated application and ask that you submit any outstanding applications this week. If you have any questions, please give us a call
Read More
New Partnership policy states and updated marketing materials
Partnership exchange mailing in Illinois Following the Partnership policy approval in Illinois in 2019, we are happy to announce that the exchange of eligible National Guardian Life Insurance Company (NGL) EssentialLTC policies issued in Illinois began on May 26, 2020. Click here for more information. Updated marketing materials Newly updated marketing materials are now available and ready for you to download from the Agent Resource Center. We will continue to share materials as new ones are created or existing ones are updated with the new NGL logo. Updated documents available: Agent Guide – Information about commissions, underwriting, agent licensing, HIPAA,
Read More
What are LTC Post Issue Requirements?
Below is an illustration of the typical LTC application process: STEP 1 Application Submission STEP 2 Risk Assessment STEP 3 Final Action STEP 4 Policy Delivery STEP 5 PIR Submissions You may think that your work is complete by Step 4: Policy Delivery; however, in some situations post issue requirements (PIRs) are needed. Awareness of potential PIRs will help you maintain customer satisfaction as well as monitor your cases until final policy delivery. So… What is a Post Issue Requirement? PIRs may include one or more of the following items: Outstanding Premium Total premium is due 60 days from
Read More
Video Interview: LTC Underwriting Insights
Meet our underwriter, Bill Spano. Insurance is a family business for Bill Spano- he became an underwriter thanks to the encouragement of his siblings. It seems to be a good fit too, as he enjoys building relationships with agents and brokers, helping them out however he can. Take a couple minutes to check out Bill’s video and you’ll hear him discuss how you can get quick answers to your questions as well as some common application issues. Video Interview: LTC Underwriting Insights #goldencareagent #mutualofomaha #ltc
Read More
LTC Compensation Timing Update
To better align with our other product lines, beginning June 5, 2020, compensation for LTC policies will be paid at the time all Post Issue Requirements (PIRs) are received and the case is considered placed. As a reminder, below are the PIRs that must be received to place the policy in force: Outstanding Premium Monthly EFT drafts will occur on the first renewal date selected by the customer. For all modes other than monthly, a billing statement will be sent with the policy. Total premium is due 60 days from issue. Policy Delivery Acknowledgement A Policy Delivery Acknowledgement (PDA) is
Read More
Rate Adjustments Effective August 1, 2020
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective August 1, 2020: Block of Business Impacted States LTC06UI Colorado For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will receive
Read More
Rate Adjustments Effective September 1, 2020
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective September 1, 2020: Block of Business Impacted States LTC04I and LTC06UI Rhode Island For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process
Read More
Financial Advisors Help Build Wealth – You Can Help Protect It
Financial Advisors Help Build Wealth — You Can Help Protect It Leave this flyer behind when meeting with financial advisors to help them start the conversation of LTCi insurance with their clients. Financial Advisors Help Build Wealth – You Can Help Protect It #goldencareagent #mutualofomaha
Read More
Video Interview with Chief LTC Underwriter Carol Carville
Go behind the scenes with Carol Carville. We’re excited to show you a candid interview with LTC underwriter, Carol Carville. Carol has worked in group medical, life, disability and now long-term care, so her perspective is unique and varied. In the video, she talks about common application mistakes and why the relationships she has with producers in the field is so important to her and our business. Don’t miss it! Video Interview with Chief LTC Underwriter Carol Carville #goldencareagent #mutualofomaha
Read More
