Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective October 1, 2020: Block of Business Impacted States LTC04I and LTC04G Colorado For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders
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Policyowner Services and Claims Phone Lines
On Thursday, July 30, 2020, our Policyowner Services and Claims departments will be having an all-employee meeting from 9:30 – 10:30 a.m. CST, and will be unavailable for phone calls during this time. We will be available on July 30th from 7:00 – 9:30 CST and from 10:30 – 5:30 CST and can be reached by calling 800-775-1000. We apologize for any inconvenience, and appreciate your understanding as we give our employees an opportunity to attend this live meeting. As a reminder, we provide a number of online self-service* capabilities: Life claims can now be filed online. Just go to
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Critical Illness, Dental, Disability Income Insurance, Industry News, Life Insurance, Long-Term Care, Medicare Supp./Adv., and Mutual of Omaha (& Affiliates).
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Customer Service, insurance, IUL, IULE, Life Insurance, Long-Term Care, long-term care insurance, LTC, LTCi, mutual of omaha, Mutual of Omaha Insurance Company, omaha, Omaha Insurance Company, self-service, term life, transmittal, and United of Omaha.
NEW Life of an LTC Application Brainshark
A new training video is available for agents! Mutual of Omaha has created an agent-use video which reviews the steps an application takes through the underwriting process. Click below to view: If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. NEW Life of an LTC Application Brainshark #goldencareagent #mutualofomaha
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Rate Adjustments Effective October 1, 2020
Long-Term Care insurance (LTCi) is a core product for Mutual of Omaha, and we intend to remain a key player in this market for years to come. To fulfill this commitment, we actively monitor emerging industry trends and make any adjustments necessary that enable us to keep our promises to policyholders and remain competitive in the marketplace. For this reason, we will be implementing the following rate adjustments effective October 1, 2020: Block of Business Impacted States LTC06UI Arizona For a complete rate history, see the state approval grid on Sales Professional Access. Policyholder Notification Process Policyholders will receive
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Quotes on the Go
Quotes on the Go — Try our Mobile Application Today! Mutual of Omaha’s mobile app is available for all Android and Apple devices and allows you to customize the view to the products that you sell including Priority Income Protection. Producers can customize the product view to products you sell. Download the app today → If you have any questions, please contact your Mutual of Omaha’s Sales Support at (800) 693-6083 or email sales.support@mutualofomaha.com. Quotes on the Go #goldencareagent #mutualofomaha
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Preparing for the Health Interview
Preparation is the key to a successful health interview. You just completed a long-term care application. Before you head out the door, make sure your clients know what happens next. Preparing clients for the underwriting process can go a long way toward ensuring their applications get issued. Why? An interviewer may mistakenly assume confused applicants have cognitive issues that make them uninsurable. In reality, an applicant may simply be distracted or not fully prepared to answer questions about their health, their doctors and their medications. Mutual of Omaha has a handy leave-behind brochure you can use to walk your clients
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LTC Sales Idea: Inflation Protection
There’s no one-size-fits-all long-term care insurance policy. Instead, you and your clients tailor a policy to meet their unique needs. That means they can select from a variety of optional benefits, like an inflation protection rider that allows policy benefits to grow over time. Historically, the cost of long-term care services has increased approximately 5 percent per year, and that trend is expected to continue. Adding an inflation protection rider is a good way to ensure the policy your clients purchase today provides adequate coverage 20 years down the road when they’re likely to need care. Read how it works
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Mutual of Omaha to Retire Corporate Logo
OMAHA, Neb. (July 17, 2020) – Mutual of Omaha today announced several new initiatives to address issues of racial equity and social justice, including the removal of Native American imagery from its corporate logo and additional funding for initiatives and charities addressing these issues. “Mutual of Omaha has a longstanding commitment to diversity and inclusion, both within our company and in our community. As an organization and a leadership team, we are focused on taking additional actions to answer the call for racial equity and inclusion,” said Mutual of Omaha Chairman and CEO James Blackledge. “We have spent time listening
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Mutual of Omaha to Retire Corporate Logo
From the Desk of Tess Grace You may have seen today’s press release from Mutual of Omaha Chairman and CEO James Blackledge announcing that Mutual of Omaha is retiring the Native American imagery from our logo. Mutual of Omaha has a strong commitment to diversity and inclusion. We believe our logo should reflect who we are as a company, our values and our commitment to our customers. Please refer to the announcement from James and the Q & A document for additional details. If you have any additional questions, please reach out to me or a member of the sales
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Lifting LTC Restrictions in Ten Additional States
Lifting LTC Restrictions in Ten Additional States Effective July 20, 2020, Mutual of Omaha is pleased to announce additional states where the age restriction will be lifted for LTC applications age 65 and over. Please refer to the Frequently Asked Questions document for a current list of all states and effective dates. Kentucky Maine Minnesota New Hampshire New Mexico North Carolina Ohio Pennsylvania Vermont Virginia We continue to evaluate lifting restrictions for the remaining states of California, Oregon and Washington. Until then, these states must follow the guidelines and processes outlined in our temporary underwriting guideline communication. Reminder: Underwriters will
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