Mutual Income Solutions (DI) Dashboard Update

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From the Desk of
Michael Sladek

On Friday, May 7th, we noticed a system issue with the Mutual Income Solutions dashboard. We have been working diligently to resolve the issue however, as of today, the issue has not been resolved.

What you need to know

  • You can quote, submit, and view your cases on the dashboard as normal but your upline will not be able to view these cases.

Important: The functionality of the Mutual Income Solutions e-application, quoting tool, and e-signature process is NOT impacted by this dashboard issue. Please continue to submit your business as you normally would.

We appreciate your patience as we continue to resolve the issue with the Mutual Income Solution dashboard. If you have any questions regarding case status, please call Mutual of Omaha’s Case Managers Team at 1-800-775-7896 or email


Michael Sladek
Vice President of Brokerage Sales
(800) 693-6083
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