Important Message For Our Customers (COVID-19)

March 25, 2020

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Dear GTL’s Valued Policyholders and Agents,

As you might imagine, the past ten days has been very eventful at Guarantee Trust. We have lots of moving pieces and heightened levels of activity to support a very thorough plan of operations which has two main objectives. One objective is to provide the safest possible work environment for our employee population and the second, and equally important, objective is to provide outstanding uninterrupted service to our policyholders and field representatives.

As of last week, we had better than 50% of our workforce working remote. This week, all of our employees will be able to work remote. Employees under the age of 60 with no underlying health issues are permitted to come to our office if they so choose as the business of insurance is deemed an essential business per our Governor’s shelter-in edict. We have done a truly good job at shifting the entire way we work in a very short period of time.

Several things worth noting are that Guarantee Trust has never been as financially sound as it is today. Furthermore, the company has never been as competent as we are today and while we wish the circumstances driving reality were not what they are, we are excited to demonstrate our preparedness to function well in a challenging environment.

We encourage you to practice all the common sense behaviors so as to give yourself and family members protection from the Coronavirus. But we also encourage you to stay calm and continue living- to the extent your local government allows. Our goal is to be prudent and responsible while maintaining the most normal life possible. We wish to avoid reaching that point where the cure is more harmful than the disease.

We will provide you updates as appropriate but please know we are open for business and look forward to serving your interests and those of your clients.

Best Regards,
Rick Holson

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Important Message For Our Customers (COVID-19)
 

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