We are pleased to announce our new Administrative Office in Topeka, Kansas!
As a follow-up to our message earlier this week regarding your tremendous efforts and the enormous influx of business we have experienced we are excited to announce the launch or our new service center and technology.
What this means for you:
- New business written Monday, March 18, 2019 and thereafter should be forwarded to our new Office.
- The Administrative Office phone number is 833.444.5426 (833.4.GILICO).
- The address is:
- 5801 SW 6th Ave,
- Mail Zone 8583
- Topeka, KS 66675-8583
- Click on the Producer Contact Information Sheet for additional contact information.
- Our Home Office phone number is still 800.535.8110.
- Online access for policy holders, advisors and marketing organizations 24/7.
- Reduction in time to issue
- More efficient service standards
For the first time, policyowners will have online access to their account values, transactions, policy documents and correspondence. We are rolling out our new website, along with user friendly producer and policyholder portals. All with the newest technology in mind.
The Advisor Portal will display pending and active contracts, commission history downloads, policy documents and access to marketing materials. In addition, we think you’ll like the new app builder with fillable pdf documents, which will be available shortly.
This addition allows us to process more business more efficiently, and provide new services to our marketing organizations, advisors and policyowners, 24/7.
Stay tuned for more exciting news as we continue to strive to be best in class building out our technology and portfolio to serve your needs more efficiently and effectively.