As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed.

North Carolina has now allowed the following increase:

North Carolina Non-AARP
Product Series	Increase Percentage
Privileged Choice	22.4%
Classic Select	22.4%

North Carolina AARP
Product Series	Increase Percentage
Privileged Choice	22.4% phased 15% / 6.5% compounded
Classic Select	22.4% 15% / 6.5% compounded

Communications Timeline
Servicing agents will receive a list of their impacted policyholders in this state one week prior to the start of policyholder notifications. Policyholder notifications will begin March 20, 2018 and will continue throughout the next year. Impacted policyholders will be notified at least 60 days in advance of their billing anniversary dates.

* If we have your email address on file, you will receive an agent notification through email. If you do not receive an email, you will receive a hardcopy notification in the mail.

NOTE: Policyholders currently on claim will still receive a rate increase notification. However, if they are on waiver of premium, the rate increase will not apply until the premium is no longer waived and becomes due.

Policyholders are encouraged to call our Customer Service Team at 877-710-0817. Our team will be able to answer questions and provide policyholders with information about how they may be able to reduce premiums.

In-Force Rate Action Announcement: North Carolina (Privileged Choice® and Classic Select®)

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