Data breaches and identity theft are concerns we all have as we depend on our computers and mobile devices more and more to handle daily tasks and communications. You may remember the large Equifax data breach in 2017 that affected over 143 million customers. NGL would like to help protect you and your clients from these types of issues.

Therefore, in 2018 NGL is changing the way you will be logging into the agent website MyNGLIC.com. You may have already had this experience with other companies you work with such as your bank; the industry term for this process is Multi-Factor Authentication.

What is Multi-Factor Authentication?
Multi-Factor Authentication (MFA) is a method of computer access control in which a user is granted access only after successfully presenting several separate pieces of evidence to an authentication mechanism - typically at least two of the following categories: knowledge (something they know), possession (something they have), and inherence (something they are).

How will NGL be adopting this and what does that mean to you?
In 2018, NGL will be changing the log in process to MyNGLIC.com in order to meet the requirements of MFA.

Something you know: Once we implement this change you will have the ability to create your own Username and Password, no need to remember the one that NGL provided when you first contracted with us.

Something you have: Then you will need to authenticate the computer or mobile device you are using to log in. This authentication will be handled by email in which you will receive a code to then enter on the website for this one-time authentication process to show that it is your device that you are using.

You only have to authenticate your devices once and you are all set and secure! Please watch for more information and times to view this new process coming soon!

Please contact NGL's dedicated Life Product Support team at 800-762-9883 or lifeproductsupport@nglic.com with questions.

Thank you.