With All Of
The Top Carriers
The "Industry Best"
illustration software for Custom
& Secure Solution was recently updated to:
Here to download
Remember, EVERYONE attending any
of the webinars on our calendar will earn AT
50 GoldenCare Reward
PLUS... one lucky attendee of each webinar will earn 500
What Are GoldenCare Rewards?
* Limit 1 Reward Code Per Unique Training Event. Points Are
Subject To Change. Restrictions May Apply. Visit http://www.goldencarerewards.com/
Current GoldenCare Promotions:
Check back soon!
REMINDER: Partnership Certification and 4-Hour Refresher
Currently writing Long-Term Care insurance? Be certain you are compliant on
Partnership Certification training prior
to taking an application!
Click Here for Mutual of Omaha's Partnership Training guide
Note: Training requirements may differ among various LTCi carriers.
If you have any questions or need to verify compliance, call our Licensing
Team at 800-842-7799!
"Denver 2020 ILTCI
Conference Cancelled," The ILTCI Executive Committee
"The Executive Committee of the ILTCI has monitored the COVID-19 virus
closely. The situation in the host city of Denver, Colorado has worsened,
including the governor of Colorado declaring a state of emergency.
Unfortunately, we feel that it is impossible to proceed with the 2020
conference given the facts surrounding this pandemic. As likely goes without
saying, we put the safety of our members first. ... Steps taken by our
members to mitigate the risk of infection have already resulted in speaker
and attendee cancellations in significant numbers.”
(from Stephen A. Moses,
President, Center for Long-Term Care Reform):
This is a sad but sensible decision. The virus pandemic puts older and
immune-deficient people at greatest risk, the very people private LTCI aims
to protect financially. What a PR fiasco if someone had sickened at the
meeting spreading the infection and carrying it home. The ILTCI Conference
has a long, proud tradition. We’re confident it will return next year bigger
and stronger than ever. In the meantime, check out our history of the
long-term care insurance conferences including all 19 ILTCI’s up to now: History of LTC Insurance Conferences (2019). We should
all express our appreciation to the ILTCI conference’s organizers, staff, and
contributors for their dedication, hard work and consummate professionalism
under extremely difficult circumstances.
Click Here to read the entire article.
Check out our website, www.goldencareagent.com and visit the News tab to keep
up-to-date on the Industry's News and Changes.
Training "Webinar" Presentations:
For The Week Of March 23, 2020
Click on the subject heading to
learn more about the topic.
Click the date/time to register for the presentation.
Please check to see that you
meet the minimum system requirements and that you have the
equipment needed to attend
before downloading the latest version of GoToWebinar.
Here for more information.
Here for the Full Schedule of All Upcoming Webinars.
Here to Access a List Of All Our Agent Training Services!
Holiday Telephone Solicitation Bans for the Month of April
In addition to the state of New
York*, that currently prohibits unsolicited telemarketing sales calls
during a State of Emergency, please be aware of the following US holiday telephone solicitation
bans for the month of April:
- On Friday,
April 10, 2020: Louisiana and Pennsylvania prohibit
unsolicited marketing calls to residents in observance of Good Friday
- On Sunday,
April 12, 2020: Louisiana prohibits unsolicited marketing
calls to residents in observance of Easter; however, state law already
prohibits telephone solicitations on Sundays
- On Monday,
April 27, 2020: Alabama and Mississippi prohibit
unsolicited marketing calls to residents in observance of Confederate Memorial
Mutual of Omaha is Open for Business – Coronavirus
As you are likely aware, Mutual
of Omaha’s physical location is temporarily closed. We are practicing
social distancing and have asked all associates who are able, to work from
Please know that we are open for business in
a remote capacity. Our processes and procedures are functioning and we
should not experience an interruption in business for either our customers
or business partners. We are able to accept and process insurance
applications just as we normally would.
LTCi Application Tips
Painting a picture is the best
way to ensure your cases are issued quicker.
Mutual of Omaha knows your LTCi
clients are more than a list of diagnoses. Even people with chronic health
conditions can be viewed favorably as long as they’re physically and
socially active and working with a physician to manage their health. But
underwriting has to know all that. And it’s up to you to tell them.
Get Maximum Benefits for Professional Home Health Care
If staying at home is your
client’s top priority, here’s a way to ensure the policy provides maximum
benefits for home health care. The Professional Home Health Care rider,
available only on a MutualCare® Custom Solution policy, makes
additional funds available for long-term care services provided by a nurse
or skilled health-care professional.
Rate Adjustments Effective June 1, 2020
Mutual of Omaha will begin
implementing rate adjustments in Massachusetts,
effective June 1, 2020.
Policyholders will receive a
letter notifying them at least 60 days prior to the premium rate increase.
The effective date of the premium rate increase will be listed in this
notification. Notification to all affected policyholders will be mailed by April 1, 2020 to
ensure policyholders in the approved states receive notification of their June 1, 2020 premium
Our LTCi e-App is so Convenient You May Never Go Back to
Using the LTC e-App not only
ensures everything is completed in its entirety before you hit “submit,”
but also helps you keep submitting business without meeting face-to-face.
COVID-19 Notice for NM Residents Applying for an LTC Rider
Due to the recent spread of
COVID-19, effective immediately, New Mexico is requiring an additional
notice if the Long-Term Care Rider is sold with an IUL policy. The attached
notice must be included and left with the client. Our Long-Term Care Rider
application kits have been updated to include the new notice.
Current policyholders in New
Mexico who have an IUL policy with a Long-Term Care Rider will also be sent
Updates to Term Life Answers Conversion Language
Effective April 1, 2020, we will
be updating the conversion language for our Term Life Answers policies.
Term Life Answers marketing
materials and the Life Underwriting Guidelines booklet have been updated
with the new conversion guidelines.
We’re Open for Business – You Can Be Too
Our e-Application and email
signature method give you the ability to complete life insurance
applications for your clients, without having to meet face to face.
The Risk is Real
Clients often fail to realize
that their most valuable asset is their ability to earn an income.
Suffering a disability for any length of time because of a sickness or
injury could have devastating financial consequences for clients.
Three products designed with your client’s recovery in mind
The products in the Critical
Advantage portfolio, Critical Illness, Cancer and Heart Attack &
Stroke, were designed with your client’s recovery in mind. Simple and
direct coverage, Critical Advantage products helps your clients focus on
their treatment, not their finances.
Get Business Submitted Fast and Easy with the Critical
The Critical Advantage e-App is
the best way to submit your applications for Critical Illness, Cancer and
Heart Attack and Stroke.
Reminder: Kemper Senior Solutions Product
REMINDER: — Kemper has made the decision to discontinue new
business sales within the Kemper Senior Solutions market segment. Kemper's
Life Insurance products were already impacted, with new business no longer
being accepted as of January 1, 2020.
The stand-alone Home Health Care
product will be discontinued March
31, 2020. Applications must be signed on or before March
31, 2020 to be accepted.
Important update from NGL
At National Guardian Life
Insurance Company (NGL), we care deeply for the safety and well-being of
our partners, agents, customers and employees. We have been closely
monitoring the latest local and national reports from the Centers for
Disease Control (CDC) concerning the coronavirus (COVID-19).
We are committed to the health
of our employees and community and that is why we decided to help reduce
the spread of the coronavirus by asking employees to work remotely if
We are taking precautions to
continue to serve our customers in a safe and effective manner. We
encourage all of our agents and customers to stay safe and take necessary
precautions to keep themselves healthy.
Thrivent LTCi - Updates to eApp
eApps are already starting to
come in from Thrivent's recently launched iGo tool.
Thrivent has created a video
walkthrough of the eApp, where the Product Development team also walks
producers through the built-in illustration system. Thrivent has also
revised the User Guide and Illustration guide to provide more clarity.
Thrivent 101 – Producer Reference Flyer
Thrivent Financial is not new to
Long Term Care Insurance or to financial planning, but Thrivent is new to
brokerage distribution. Use this flyer to help position Thrivent as an
option or discuss a fraternal’s unique structure with clients.
Medicare News -
Mutual of Omaha and Affiliates: