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Compliance Information
Guest Need-For-LTC Article
Latest Industry News & Changes
Previous Issues

 

 

February 4, 2019
 


 
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The "Industry Best" illustration software for Custom & Secure Solution was recently updated to:
Version 3.56.0.0
 
Click Here to download
 


 
 
Remember, EVERYONE attending any of the webinars on our calendar will earn AT LEAST
50 GoldenCare Reward Points!*

 
PLUS... one lucky attendee of each webinar will earn 500 Points!
 
What Are GoldenCare Rewards?
Limit 1 Reward Code Per Unique Training Event. Points Are Subject To Change.  Restrictions May Apply.  Visit http://www.goldencarerewards.com/ For Details.
 


 

Current GoldenCare Promotions:

 
Check Back Soon!
 


 
Avoid Delays & Returned LTCi Applications
 
Remember to use 6Q on the MutualCare Solutions Producer Statement to avoid commission problems. If you have made other arrangements to use another commission code, please use accordingly.
 
For questions, or to verify the code you're using is correct, please call 800-842-7799!
 


 
REMINDER: Partnership Certification and 4-Hour Refresher
 
For all LTCi agents who took their initial 8-Hour Partnership Certification prior to February 2017:
 
Producer requirements for training continuation states:
"A four-hour refresher course must be completed every 2 years from the date the initial training was completed."
 
Please be sure you have completed the necessary ongoing training before submitting new long-term care business.
 
Click Here for each state's training requirements.
 
If you have any questions, please call Licensing at 800-842-7799!
 


 

Guest Article:

 
"How to Afford Long-Term Care" by Kimberly Lankford, Kiplinger’s Personal Finance
 
“A study by the U.S. Department of Health and Human Services projected that 48% of people turning 65 between 2015 and 2019 won’t need any paid care. But more than one-fourth will need more than $100,000 of care, and 15% will require care that costs more than $250,000. The bill could top $500,000 over five years for someone with dementia in a memory-care unit in a nursing home. ‘Insurance would never have been invented if everybody were average,’ says Claude Thau, an actuary and long-term-care consultant in Overland Park, Kan.”
 
LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform):
Former Center Board Chair and long-time supporter Claude Thau features prominently in this article.
 
Click Here to read the entire article.
 


 

Want More News?

 
Check out our website, www.goldencareagent.com and visit the News tab to keep up-to-date on the Industry's News and Changes.
 


 

Previous Issues:

 

 

Online Agent Training "Webinar" Presentations:

 

 

For The Week Of February 4, 2019
Click on the subject heading to learn more about the topic.
Click the date/time to register for the presentation.

 
At the time of the webinar, remember to dial in to our conference line
(866-299-7945, PIN / access code 8754#)
in order to listen to the audio part of the presentation.

 

 

 
Please check to see that you meet the minimum system requirements and that you have the
equipment needed to attend before downloading the latest version of GoToWebinar.
Click Here for more information.

 
Click Here for the Full Schedule of All Upcoming Webinars.
Or Click Here to Access a List Of All Our Agent Training Services!

 

 

Compliance:

 

 
Wisconsin 2019 Buyers Guide Available
 
The 2019 Wisconsin Guide to Health Insurance for People with Medicare,  (Form Number 337129) is now available to order.
 


Disaster Relief Notification: Federal Government Shutdown
 
Mutual of Omaha is committed to working with your customers amidst the government shutdown. Grace periods for affected customers are being extended for an additional 30 days, and all requests are being handled on a rush basis.
 

 

Industry Updates:

 

 

MutualCare® Solutions Cash and Reimbursement Benefits
 
MutualCare Solutions policies give your clients two options on receiving long-term care benefits – cash and reimbursement.
 
Check out Mutual of Omaha's Sales Idea flyer to learn how the policy's flexibility can allow your clients to make the most of their long-term care insurance policy.
 


The 2019 Tax Guide is Here
 
It's tax season... are your clients ready?
Mutual of Omaha's 2019 Advanced Markets Tax Reference Guide will allow you to have the key tax figures and limits for 2019 at your fingertips!

 
And just in time for Tax Season, we're having Mutual of Omaha's Advanced Markets Specialist, Tom Fridrich, on to discuss the tax-saving potential of a traditional LTCi policy.
 
SPECIAL: The Unique Tax Advantages of Traditional LTCi
Register Now! Thurs, Feb 7, 2019 11:00 AM  to  11:45 AM CST
 


Have You Tried our LTC Cost of Care Calculator?
 
Mutual of Omaha has been providing you with long-term care costs for years, but now it’s even easier to access. Head to SPA and see how easy it is to use!
 
Equipped with this valuable information, you and your clients are informed on what types of benefits are necessary to meet each customer’s unique needs.
 


LTC Rider, Chronic Illness Rider or Both?
 
Our Income Advantage IUL and Life Protection Advantage IUL policies now offer a Long-Term Care Rider in addition to an Accelerated Death Benefit for Chronic Illness Rider. In some cases, it may benefit your clients to choose both riders.
 


Introducing a New Producer Call Flow Using the Amazon Connect Phone System
 
Previously, we announced an enhancement to the New Amazon Connect Phone System that was underway that would give producers a more direct route to customer service. This new producer call flow has been implemented. Your path through the phone system now consists of only two questions.
 
We are also pleased to share that we have seen significant improvements in our wait times based on the call routing enhancements that we implemented last week.
 


Improvements to Fully-Underwritten Underwriting Requirements
 
Effective January 1, 2019, life insurance underwriting has been enhanced for fully-underwritten business. The NT-Pro BNP and EKG requirements for certain ages and face amounts were removed, and MD exams are no longer required. Clients who previously needed to complete an MD exam will now only need a Paramed exam.
 
The Life Underwriting Guidelines booklet and LTC Rider Information and Underwriting Guide have been udpated with the new requirements.
 


Improvements to Automated Underwriting
 
Since we launched Automated Underwriting for Living Promise e-Applications in November, over 2,300 agents have used the instant decision tool and over 8,300 clients have experienced the benefits of our intuitive system. During the past couple of weeks, 65% of applications submitted were instantly approved and 77% of the referred cases were approved after review.
 
We appreciate your patience through this process. We want to assure you that we will continue to make ongoing enhancements to improve the experience for you and your customers.
 


Why sell PIP? Good Reasons to Offer this Off-the-Job Coverage
 
Off-the-job coverage means your clients are covered for injuries resulting from shoveling snow, playing with kids or riding a bike. And, since it’s off the job coverage, there are no occupation class restriction.
 


Dental Insurance Product Release in North Carolina
 
Effective February 1, 2019, you may begin selling our Mutual Dental PreferredSM and Mutual Dental ProtectionSM insurance policies underwritten by Mutual of Omaha Insurance Company in North Carolina.
 


Over 100 Years of Promises Kept
 
Way back in 1909, Mutual of Omaha sold its first Disability Income Insurance policy. Since then, we have continued to keep our promises to our customers.
 
Mutual of Omaha remains a leader in the DI marketplace providing coverage to nearly 63,000 individuals.In 2017, we have paid out more than $38 million in DI claims. That’s an average of $3.22 million per month.
 

 

 

Advantage Plus Upgrade Now Available in Utah!
 
GTL's Advantage Plus Hospital Indemnity Insurance upgrade is now available in Utah!  Available on paper only — e-App coming soon!
 


Medicare Supplement Now Available for Colorado!
 
Now Available on Paper, e-App & Agent Portal!
 
To see Colorado Medicare Supplement, you will have to go to the App Store or Google Play to update the e-App on your Apple or Android device.
 

 

 

Upcoming EssentialLTC State Release - Hawaii
 
NGL EssentialLTC to be available in Hawaii. Keep your eyes peeled for a release announcement coming soon!
 

 

 

In-Force Rate Action Announcements
 
As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed.
 
Click the links below to view each In-Force Rate Action Announcement:
 
Maine * — Privileged Choice® and Classic Select®
Ohio — Pre-PCS, PCS I, PCS II
West Virginia — Privileged Choice® and Classic Select®
West Virginia — Pre-PCS, PCS I, PCS II
 
Servicing agents will receive a list of their impacted policyholders in this state one week prior to the start of policyholder notifications. Policyholder notifications will begin January 29, 2019 and will continue throughout the next year. Impacted policyholders will be notified at least 60 days in advance of their billing anniversary dates.
 
* Policyholders notified at least 90 days in advance of their billing anniversary dates.
 


In-Force Rate Action Announcement: Nebraska: Blue Cross Blue Shield Private Label
 
Nebraska has now allowed increases for Blue Cross Blue Shield Private Label Policies, and implementation details can be found within the announcement.
 
Servicing agents will receive a list of their impacted policyholders in this state one week prior to the start of policyholder notifications. Policyholder notifications will begin February 5, 2019 and will continue throughout the next year. Impacted policyholders will be notified at least 90 days in advance of their billing anniversary dates.
 


In-Force Rate Action Announcements
 
Click the links below to view each In-Force Rate Action Announcement:
 
Delaware AARP — Privileged Choice® and Classic Select®
Pennsylvania — PCS I, PCS II
 
Servicing agents will receive a list of their impacted policyholders in this state one week prior to the start of policyholder notifications. Policyholder notifications will begin February 12, 2019 and will continue throughout the next year. Impacted policyholders will be notified at least 60 days in advance of their billing anniversary dates.
 

 

Medicare News - Mutual of Omaha and Affiliates:

 

 
Modernized Rate Adjustment
Please view the upcoming Modernized rate adjustment in Illinois.
 
Dental Insurance Product Release in North Carolina
Effective 2/1/19 you may begin selling our Mutual Dental Preferred and Mutual Dental Protection insurance policies with an optional vision care rider underwritten by Mutual of Omaha in North Carolina.
 

 

 

 

 
   

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