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August 27, 2018

Update Your Contracts
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The Top Carriers


The "Industry Best" illustration software for Custom & Secure Solution was recently updated to:
Click Here to download

Remember, EVERYONE attending any of the webinars on our calendar will earn AT LEAST
50 GoldenCare Reward Points!*

PLUS... one lucky attendee of each webinar will earn 500 Points!
What Are GoldenCare Rewards?
Limit 1 Reward Code Per Unique Training Event. Points Are Subject To Change.  Restrictions May Apply.  Visit For Details.


Current GoldenCare Promotions:

Summer Stack-'Em

Avoid Delays & Returned LTCi Applications
Remember to use 6Q on the MutualCare Solutions Producer Statement to avoid commission problems. If you have made other arrangements to use another commission code, please use accordingly.
For questions, or to verify the code you're using is correct, please call 800-842-7799!

REMINDER: Partnership Certification and 4-Hour Refresher
For all LTCi agents who took their initial 8-Hour Partnership Certification prior to August 2016:
Producer requirements for training continuation states:
"A four-hour refresher course must be completed every 2 years from the date the initial training was completed."
Please be sure you have completed the necessary ongoing training before submitting new long-term care business.
Click Here for each state's training requirements.
If you have any questions, please call Licensing at 800-842-7799!


Guest Article:

“75 Must-Know Statistics About Long-Term Care: 2018 Edition,” by Christine Benz, Morningstar
“If there's a single unsolved problem in the retirement plans for many middle- and upper-middle-income adults, it's what to do about long-term care costs later in life. … If you're among the people who are still on the fence about what to do, the best way to make smart decisions is to go into the process armed with the facts. How likely are you to need long-term care and for how long? What does long-term care cost, and what does it cost to insure against it? In the latest installment of my now-annual compendium of long-term care statistics, I've pulled together current data to help you answer these questions and more. Each statistic includes a link through to the original source of the information; I've aimed to use statistics provided by objective parties, wherever possible.”
LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform):
Objective sources? Kaiser Family Foundation? AARP? Not so much, but the data are worth a look nonetheless.
Click Here to read the entire article.


Want More News?

Check out our website, and visit the News tab to keep up-to-date on the Industry's News and Changes.


Previous Issues:



Help Clients Plan Ahead

Online Agent Training "Webinar" Presentations:



For The Week Of August 27, 2018
Click on the subject heading to learn more about the topic.
Click the date/time to register for the presentation.

At the time of the webinar, remember to dial in to our conference line
(866-299-7945, PIN / access code 8754#)
in order to listen to the audio part of the presentation.



Please check to see that you meet the minimum system requirements and that you have the
equipment needed to attend before downloading the latest version of GoToWebinar.
Click Here for more information.

Click Here for the Full Schedule of All Upcoming Webinars.
Or Click Here to Access a List Of All Our Agent Training Services!





Holiday Telephone Solicitation Bans for the Month of September 2018
Please be aware of the following holidays requiring a holiday telephone solicitation ban for the month of September 2018.

  • On Monday, September 4, 2018: Alabama, Louisiana, Mississippi, Rhode Island and Utah prohibit unsolicited marketing calls to residents in observance of Labor Day


Industry Updates:



Labor Day Office Closing
Mutual of Omaha and its affiliates (United of Omaha, Companion Life Insurance Company, United World) will be closed on Monday, September 3rd for Labor Day.
We will be open on Columbus Day; however, the cut-off dates, times and pay schedules will be affected by the holiday.
Click above to find the cut-off dates and times and the adjusted pay schedules.

LTCi Shared Care Benefit
The Shared Care Benefit is one of the most attractive optional riders for partners, and is available on both Custom and Secure Solution policies. This rider can add great value and provide your clients peace of mind if their benefits run out.

Legacy Rate Adjustments Effective November 1, 2018
Mutual of Omaha will be implementing rate adjustments in Georgia effective November 1, 2018.
Policyholders will receive a letter notifying them at least 60 days prior to the premium rate increase. The effective date of the premium rate increase will be listed in this notification. Notification to all affected policyholders will be mailed by September 1, 2018 to ensure policyholders in the approved states receive notification of their November 1, 2018 premium rate increase.

Do You Have Questions About the New LTC Rider?
WEverything you need to know about our new LTC Rider on Income Advantage IUL and Life Protection Advantage IUL can be found in our LTC Rider Information and Underwriting Guide, including rider features, tax information, underwriting guidelines & requirements, and more.

New Functionality on Customer Access (Life Insurance)
We wanted to make you aware of some recent improvements to Customer Access that make it even easier for your life insurance clients to manage their United of Omaha account anytime, anywhere.

Eliminate the Wait with our Simplified Issue Portfolio
Consider United of Omaha's Simplified Issue Portfolio and learn how the Express products' quick turn-around can help increase your number of clients and your sales.

Use the Critical Advantage Needs Flyer
Most of us know someone who has had cancer, a heart attack or a stroke. The products in the Critical Advantage Portfolio cover all of these conditions.
The Critical Advantage needs flyer details the need for these products, generating leads with a convenient tear-off card.



Consistently Competitive Medicare Supplement Rates
GTL has been rated in the top 5 in overall Medicare Supplement premium rate competitiveness by CSG Actuarial for the past three 2018 reports!
GTL's Medicare Supplement Insurance plans are currently available in 27 states, with more coming soon!



New Updates Page  for NGL's EssentialLTC
Introducing a brand new way for agents and producers to access the latest EssentialLTC product updates - NGL's new Updates Page!
Check back often to ensure you have the latest news and updates regarding NGL's unique LTCi product!
(For agent and broker use only. Not for distribution to the public.)

SPECIAL: NGL EssentialLTC Webinar
Special guest speakers Marc Glickman & Lawrence Vivenzio from the NGL EssentialLTC team will be joining GoldenCare for in-depth product training!
EssentialLTC’s Unique Features Open Doors to New Sales Opportunities
Tues, Aug 28, 2018 11:00 AM  to  12:00 PM CDT




Reminder: Restricted Compensation for Long Term Care Insurance
Based on state regulations, Genworth uses the following guidelines to determine compensation on LTCI issued policies in Alabama, California, Delaware, Indiana, Kentucky, Michigan, Nevada, New York, North Carolina, Pennsylvania, South Dakota and Wisconsin.

In-Force Rate Action Announcements
As part of the strategy for our long-term care insurance business, we continue pursuing initiatives to improve the risk and profitability profile of our business, including premium increases on our in-force policies, as needed.
Click on the links below to view each In-Force Rate Action Announcement:
Privileged Choice® and Classic Select®
     New Jersey  
(Applies to Non-AARP policies issued on or before 1/17/2006)
(Applies to AARP® and Non-AARP policies)
     Florida *  
(Applies to Non-AARP policies only)
Pre-PCS, PCS I, PCS II, Choice 1
     Florida *

* Florida: Policyholder notifications will show that Genworth will not implement an additional rate increase for 8 years from their effective date of the first phase of this increase.

Web Adoption Efforts Targeted at Life Insurance Consumers
We have improved our consumer website, My Genworth, and will continue to make improvements throughout 2018. Consequently, we are embarking on a campaign to increase consumer web adoption and usage. Look for more communications about our enhancements and web adoption efforts throughout the year.



TransQuote Expiration Date Extension and myTransware Census Quote Support
Transamerica is currently in the process of transitioning from the TransQuote® illustration software to myTransware as the primary illustration software for all Long Term Care insurance product quotes. Both the old TransQuote illustration tool and the new myTransware illustration tool are currently available from the ARC website.
TransQuote will remain available until 5:00 p.m. CT October 19, 2018. After this expiration date, all links to TransQuote will be removed from the ARC website.

Transamerica: Holiday Closure Sept. 3
The Transamerica Long Term Care administrative office in Plano, TX will be closed Monday, September 3, 2018 to mirror hours of the New York Stock Exchange. Please allow additional time if necessary to order and receive materials during that time. Much of the important materials and resources you may need will be continue to be available on our Agent Resource Center.



United Security Assurance - LSS Select Product Features
The LifeStyle Solutions Select insurance plan with United Security Assurance was designed with features, service programs, and options specifically targeted to individuals who have more challenging health conditions. Click above for LSS-Select Product Features at a Glance.

United Security Assurance - LifeStyle Solutions Select Case Study
United Security Assurance can issue more of your business. The following case study was pre-qualified over the phone and subsequently issued on our LifeStyle Solutions (LSS) plan, as applied. The case study provides information obtained during the underwriting process and the final outcome.


Medicare News - Mutual of Omaha and Affiliates:


Upcoming Med Supp Rate Adjustments
Please view the upcoming rate adjustments in WY.
•  In-force Only Rate Adjustment — UW-WY
•  Standardized Rate Adjustment — UW-WY

September Med Supp Modernized Rate Release
Please view the upcoming rate release in DE, ME, NC and VA.
Med Supp Buyer’s Guide Now Available
The 2018 Buyer's Guide HCFA02110_2018 has been released by CMS and is now available to order.
Upcoming Med Supp Rate Adjustments
Please view the upcoming Medicare supplement rate adjustments in ND & NJ.
•  Modernized Rate Adjustment — UW-NJ
•  In-force Only Rate Adjustment — UW-ND
•  Plan N Rate Adjustment — UW-NJ
•  Standardized Rate Adjustment — UW-NJ


Mutual of Omaha MA Product Training Now Available
There are three steps in being ‘Ready to Sell’ our new Medicare Advantage (MA) and Prescription Drug Plans (PDP) for the 2019 AEP.
Don’t Miss Out – MA and PDP Marketing Opportunity
Here’s what you need to know so you don’t miss out on these great opportunities.





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