“CNA to Offer Some LTCI Insureds Free Concierge Services,” by Allison Bell, ThinkAdvisor

Quote:

“CNA is trying to keep its long-term care insurance (LTCI) insureds in their homes longer by offering some free advice on community resources. … Live humans at The Helper Bees, the company running the program, will give the insureds personalized advice about what their situation is and what kinds of services they need. … CNA no longer sells LTCI coverage, but it was once a major LTCI issuer, and it continues to provide LTCI coverage for many longtime policyholders.”

LTC Comment (from Stephen A. Moses, President, Center for Long-Term Care Reform):

Should be a popular service now that staying out of a nursing home is a life and death proposition.